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Luces de entrada VEVOR (paquete de 24) Luces solares para entrada, color blanco brillante con tornillo, luces solares para terraza, luces de muelle inalámbricas impermeables para exteriores, 6 LED para advertencia de caminos, jardines, pasarelas, aceras y escalones

Reseñas de clientes para Luces de entrada VEVOR (paquete de 24) Luces solares para entrada, color blanco brillante con tornillo, luces solares para terraza, luces de muelle inalámbricas impermeables para exteriores, 6 LED para advertencia de caminos, jardines, pasarelas, aceras y escalones

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166 Reseñas
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ma*** ma***
Did not deliver
Did not receive my order and they put the reason as nobody was home, but the business is open from 6.00am until 6.00pm
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Manoj Kumar Manoj Kumar
Quality
Not a great product, bought 12 pcs. Most of them are failing to work at nights.
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Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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dory3522 dory3522
Not happy
Not impressed after first rain one has water in it and not working
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Ray Ray
look just like ones I saw at another site
Just received them and have not used them yet. I will update review after I put them to use.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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keith acker keith acker
24 pack solar lights
5 of the lights did not work
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Vevor Customer: Dear customer, Thanks for your message and sorry about the inconvenience caused. We are glad to offer you the best service here. Would you kindly send e-mail to service@vevor.com with your order number and the related photos or video please? We will help you check it and reply you within 24 hours, thank you. Your any feedback will be highly appreciated. Best regards Vevor Team
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Gregory Brown Gregory Brown
Buyer
I bought these a year ago and never opened until today to put on our new dock and I couldn't believe that the solar lens are scuffed and all 4 lights malfunction. It's a default in the on and off switch. Should have opened a year ago . I've never had issues with products from never in the past have a 24 light set in white ordered and still need red also but
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steve Steve
Blue Driveway Lights
We purchased a total of 75 lights to run up our driveway and walkways. Of that, one stopped working within the month. Reached out to customer service who had me take a video and pictures of the not working unit. After completing the task they offered $20 refund. The next day a second unit has stopped working. I have since ordered more lights to keep as back ups. The lights look amazing and they do seem sturdy I'm just not real happy about some of the units failing. If only one of the lights would have failed I would have given it 5 stars but loosing another one makes it less of a good product.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Elizabeth Elizabeth
Mrs
bolts supplied were too large for the holes of unit
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Warren M Alvord Warren M Alvord
Homeowner
I have purchased this style of lighting for my dock previously and they've worked great for the last 3 years. However, when I purchased these most recently, four of them didn't work properly. I've opened a claim but have not heard back of their decision to replace the four that are not working. I will revisit this review later and give you an update as to how my claim pans out.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mark Wheeler Mark Wheeler
Longevity of solar charge lights
Lights only hold their solar charge for about 6 hours
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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