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VEVOR Máquina de recuperación de refrigerante de 1 HP - Máquina de recuperación de CA portátil de doble cilindro con protección de alta presión Máquina de recuperación de 120 V 60 Hz HVAC para refrige

Reseñas de clientes para VEVOR Máquina de recuperación de refrigerante de 1 HP - Máquina de recuperación de CA portátil de doble cilindro con protección de alta presión Máquina de recuperación de 120 V 60 Hz HVAC para refrige

1 HP Motor con Escobillas

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cvanderpool cvanderpool
You can’t get items you buy from vevor
1 HP Motor con Escobillas
I bought this over 2 months ago and still haven’t received it. I can’t speak to anyone about it but am so agent and the only response I get is it’s shipped. I’ll never order from here again
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rob Rob
Owner
1 HP Motor con Escobillas
This only evacuates, it doesn't come with any hoses and the fittings are to small to hook up to R134a. It doesn't have a tank inside either, all these parts you need to buy or try to source. It doesn't charge either
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mateo Mateo
Worst customer service
Worst customer service 1 Worst customer service 1 Worst customer service 1
Item received defective. first time using the internal condenser was leaking freon, asked for a replacement they wanted to send me a replacement condenser and have me replace it, I declined again asked for a replacement and a shipping label every reply took two days, then they wanted to refund me $102 for receiving a defective product, after I paid almost $300, declined again had to report this as fraud to PayPal and finally I got a proper reply rather than some AI bot replying. they finally sent me a shipping label to send back the defective product. literally took about a month to fix this issue. Back and forth nonsense and wasting time and giving you the runaround. all the reviews you see about their customer service is correct. Some of their products are good hit or miss but customer service is trash. Look at their Return and refund policy they do not provide a worry-free shopping experience or a solution proposed in 24hrs https://www.vevor.com/pages/return-policy
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steve Neil Mitchell Steve Neil Mitchell
Owner
1 HP Motor con Escobillas
It doesn't recover the refrigerant as fast as I was hoping
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Tristen Tristen
Good for what it’s for
It’s not that fast but good for riding the clock. But she works.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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vtk-climatisation vtk-climatisation
ATTENTION !!!!
A ce jour cette station de récupération des fluides ne répond pas a la norme NF-35421 si vous 'acheter dans le but d'avoir l'ADC elle ne passe pas
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Thomas Thomas
Tom
1 HP Motor con Escobillas
I returned it! I needed this like yesterday and I asked the shipping department to send me it next day and I would pay for the extra cost of shipping. They never shipped it next day and I received it after I had already paid for a different one. They never responded to me about the shipping until I returned it. Then they wanted to know why I was returning it. I explained why and they said that they would have shipped it to me next day if I had asked them to. I then took screenshots of my conversation with the shipping department and they then never responded to me afterwards.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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joe joe
owner
I purchased the about 12months ago. I finally had to use the VEVOR unit for the first time. My other uniit finally crashed. The worked well on the first recovery but on the same day second job the knob was not functioning. I was stuck with having to call a buddy for his recovery unit to complete the job,
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Carlu cgplomberie2b Carlu cgplomberie2b
Pompe a vide
Bonjour la pompe a vide a un problème elle bloque a -0.87 bar alors qu'elle est censé dessendre a -1.01bar
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Larry Lingle Larry Lingle
Owner
1 HP Motor con Escobillas
Delivered with out power cord have no received it yet very complicated customer service
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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