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VEVOR Máquina enrutadora CNC, 300 W, kit de fresadora para tallado y grabado en madera con control GRBL de 3 ejes, 400 x 400 x 75 mm / 15,7 x 15,7 x 2,95 pulgadas Área de trabajo 1200 RPM para madera,

Reseñas de clientes para VEVOR Máquina enrutadora CNC, 300 W, kit de fresadora para tallado y grabado en madera con control GRBL de 3 ejes, 400 x 400 x 75 mm / 15,7 x 15,7 x 2,95 pulgadas Área de trabajo 1200 RPM para madera,

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Pelanek Todd Pelanek Todd
W
Can’t get it to do anything can’t seem to get a program to make it run
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Milt Milt
Owner
Way too had to get a good code file to use in Candle. Have not been able to do one proper engraving
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
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LP DSIGNS LP DSIGNS
OWNER
PLEASE DO NOT BUY. iT DIDN'T WORK FROM THE START. i HAVE OTHER CNC ROUTERS AND KNOW HOW TO USE THEM. THIS HAD A SERIOUS FIRMWARE OR ELECTRICAL ISSUE. THEY DO NOT STAND BEHIND THEIR PRODUCT THEY WILL IGNORE YOU FOR WEEKS AND THEN WHEN YOU ARE ABOUT TO GIVE UP THEY OFFER YOU A PARTIAL REFUND WHICH I ACCEPTED B/C OF THEIR TACTICS AND THEY WEAR YOU DOWN. SO NOW I HAVE A PIECE OF JUNK SITTING IN MY GARAGE AND AM OUT A COUPLE HUNDRED DOLLARS.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Kilovars Kilovars
Very frustrating
It seems like good quality, but after having zero support and what appears to be a mission to delay, I’m convinced it’s JUNK. The software provided is open source, so since the machine wouldn’t function with what was provided, I tried several others with the same result. Regardless of text or email support, the machine needed constant restarting, continuously going into “alarm” and never could get it to work. This was even with the core example files they provided. I have become so frustrated that I will never buy their products again. Customer support always asked for video, constantly with a 1-3 day promise of a response which never came. When I would follow up through any support channels it restarts their 1-3 day clock. It’s almost comical how incompetent they seem to be but it’s YOUR money they have so there is no motivation to resolve anything. Save yourself the frustration and DO NOT BUY.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on resolving your concerns and are focused on finding a solution that works for you. Please keep checking your ticket and email for regular progress updates. If you need further help or have more queries, don’t hesitate to contact us.
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Eric Eric
Junk
Multiple issues with connections and wiring. It hasn't made it through the initial test, and after quite a few hours of troubleshooting and repairing, I've determined this was a waste of money.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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