Reseñas de clientes para VEVOR Máquina enrutadora CNC, 300 W, kit de fresadora para tallado y grabado en madera con control GRBL de 3 ejes, 400 x 400 x 75 mm / 15,7 x 15,7 x 2,95 pulgadas Área de trabajo 1200 RPM para madera,
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OWNER
PLEASE DO NOT BUY. iT DIDN'T WORK FROM THE START. i HAVE OTHER CNC ROUTERS AND KNOW HOW TO USE THEM. THIS HAD A SERIOUS FIRMWARE OR ELECTRICAL ISSUE. THEY DO NOT STAND BEHIND THEIR PRODUCT THEY WILL IGNORE YOU FOR WEEKS AND THEN WHEN YOU ARE ABOUT TO GIVE UP THEY OFFER YOU A PARTIAL REFUND WHICH I ACCEPTED B/C OF THEIR TACTICS AND THEY WEAR YOU DOWN. SO NOW I HAVE A PIECE OF JUNK SITTING IN MY GARAGE AND AM OUT A COUPLE HUNDRED DOLLARS.
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Very frustrating
It seems like good quality, but after having zero support and what appears to be a mission to delay, I’m convinced it’s JUNK. The software provided is open source, so since the machine wouldn’t function with what was provided, I tried several others with the same result. Regardless of text or email support, the machine needed constant restarting, continuously going into “alarm” and never could get it to work. This was even with the core example files they provided. I have become so frustrated that I will never buy their products again. Customer support always asked for video, constantly with a 1-3 day promise of a response which never came. When I would follow up through any support channels it restarts their 1-3 day clock. It’s almost comical how incompetent they seem to be but it’s YOUR money they have so there is no motivation to resolve anything. Save yourself the frustration and DO NOT BUY.
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Junk
Multiple issues with connections and wiring. It hasn't made it through the initial test, and after quite a few hours of troubleshooting and repairing, I've determined this was a waste of money.
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Owner
The customer service is subpar all it takes forever to get replies. The product pamphlet does not give all the information about how the hook it up. My machine was missing part and falty parts ,been working with them for about two weeks still haven't got to use this machine yet. Paid close to $800 for a worthless machine. I bought a lot of products from this company but I will not buy no more.
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Mr
Never got the item. Their U.S. shipping carrier lied, they claim to have attempted delivery twice, not true, I was home both times
they claim to have attempted delivery. The Vevor rep said that I would be reimbursed, I told him I didn't want reimbursement, I just wanted the machine. Apparently they don't read their emails, kept telling me I would reimbursed.
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Owner
Absolutely junk. Didn't work right out of the box. Main controller shorted internally. Customer service in getting a replacement is horrible. 4 weeks after purchase, and still can't use it. Asked for refund, customer service keeps saying in emails, "please be patient. Just another 3-4 days".. it's been 4 weeks!
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Mme
Très déçu par cette fraiseuse CNC. Le produit est de fabrication chinoise et la qualité n’est pas au rendez-vous. Le montage s’est révélé compliqué : peu ou pas d’explications fournies, les pièces s’ajustent mal et la machine présentait des défauts dès le départ. Après plusieurs échanges, nous avons heureusement pu obtenir un remboursement, mais cette expérience reste très décevante. À éviter.
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