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Máquina de hielo comercial VEVOR, 100 lb/24 h, 55 cubitos de hielo en 12-15 minutos, máquina de hielo de gabinete independiente con capacidad de almacenamiento de 33 lb y pantalla digital LED, para bar, hogar, oficina y restaurante.

Reseñas de clientes para Máquina de hielo comercial VEVOR, 100 lb/24 h, 55 cubitos de hielo en 12-15 minutos, máquina de hielo de gabinete independiente con capacidad de almacenamiento de 33 lb y pantalla digital LED, para bar, hogar, oficina y restaurante.

33 lbs

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363 Reseñas
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Stefano Burani Stefano Burani
Roba cinese non comprate
Non funziona bene ghiaccio rimane appiccicato allo stampo e si blocca
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Hursit Sungur Hursit Sungur
S
Obwohl ich neu gekauft habe Wasserpumpe schon nach 3 Woche defekt.
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Chris Majerle Chris Majerle
N/A
It would have been nice to know this machine does not store ice. It says it does, but the compartment is not refrigerated, so the ice begins to melt as soon as it is made. For my home bar, it is useless.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alessandro Alessandro
fabbricatore del ghiaccio
per scrivere una recensione bisogna mettere una stella, ma non è meritata! Abbiamo preso questo fabbricatore del ghiaccio che non ha mai funzionato (in 6 mesi di vita avrà funzionato 45 giorni!) fin dal suo arrivo la pompa non andava bene. Poi un bel giorno a settembre del 2025) non ha più funzionato non abbiamo mai ricevuto un'assistenza valida, efficiente: che risolva i problemi davvero pessimo servizio, pessimo prodotto. Spero di aver ben reso l'idea
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Respuesta de Servicio al Cliente: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Ice maker Ice maker
Broken down
Peace of junk don't ever buy one of these from Vevor. Broke down on me in the first year of ownership and Vevor would not back up this product. They left me hi and dry. Very poor customer service.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Mohamed Mohamed Mohamed Mohamed
Owner
130 libras/24 h Entrada de Agua Simple
I would not recommend it
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Sarah Sarah
Don’t waste your money
130 libras/24 h Entrada de Agua Simple
I ordered this and was excited to get it. It worked for a few weeks and then one day stopped pumping water to make ice. This machine worked a total of 3 weeks before it went out. I reached out to product support and it’s been over a month and they haven’t been able to help me. They reply 2/3 business days apart and then say they don’t have the replacement products in stock. Don’t buy unless you want something that will break on you quickly. I would give 0 rating if i could Based on the terrible service I’ve received. Your “product support” is a joke. Take it from me and i never write bad reviews, this is probably my first.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ronald Ronald
Owner
130 libras/24 h Entrada de Agua Simple
When I purchased unit it mad ice immediately. However as it turned out the next morning most of the ice had melted. Although Vevor FINALLY refunde my money they NEVER gave me a phone number to talk to a rep NOR they would the give me an authorized service company (even though I purchased an additional @ year warranty. TERRIBLE customer service IMO
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Kagan Kagan
Coughlin
Purchased in April 2025. Simple install, worked like a charm, (though pretty loud,) through the summer. Stopped working in late October. Communicating with Vevor, their support folks are slow to send messages, emailing clarifying questions every other day, have remotely determined a pump has failed, have offered to send me a replacement part in ~2 weeks that I get to take the ice maker apart and install, and hope it fixes the issue. This is not a confidence builder in the quality of the equipment, (failed after 6 months,) or the resolution process for issues when they arise.
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Johnny Smith Johnny Smith
Owmer
130 libras/24 h Entrada de Agua Simple
Compressor will not come on to get cold so it doesn't make ice
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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