Reseñas de clientes para Máquina de hielo comercial VEVOR, 90 cubitos de hielo en 12-15 minutos, 200 lb/24 h, con gabinete independiente y pantalla digital LED, ideal para bares, hogares, oficinas y restaurantes.

Overall this was a great product. I was buying for our church. Easy ordering, delivered when it was promised. Easy to set up, but I had an issue. When I connected the water and plugged in, I got nothing. I reached out to customer service and after sending pictures and some videos and describing the issue. I think that customer service did a good job. It took them a couple of days to resolve the problem. When they came back with the solution, it was fixable. The problem was that the control panel was not hooked up and the ice maker(inside) was not connected. It took me about an hour to get things working. Customer service sent me pictures that detailed what I needed to do. The manual left a lot to be desired, The operating instructions were very vague, not giving concise instructions. The instructions appeared to be written by someone that had no knowledge of the ice machine. Should be a step by step, and what to do at each step and a easy troubleshooting. The worst area of instructions was the description on the Display panel. Here is a sample of exactly what it written, It showed a picture of a display board. buttons on display board off/on buttons press 3 seconds to turn off machine under turn on status press on/off to turn on the machine under turn off status press the on/off button to exit settings under ice thickness setting and filling water adjust status mode button switch the ice making program clean/set button press to clean status under machine turn off status +/reservation button press to ice thickness adjust under pressure equilibrium. making ice There is more, but I just wanted to just give a sample. To me these instructions make no sense. This should be written in complete sentences, maybe with each button having a bullet point in order to best describe the function.

Ice maker works fine. Generates lots of ice. Easy to install. Top panel was damaged during shipping. Vevor sent a new top panel. The light inside worked for about a day and then quit. Contacted Vevor again. Even with the issues I’ve got ice and I’m pleased.