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Máquina de hielo comercial VEVOR, 90 cubitos de hielo en 12-15 minutos, 200 lb/24 h, con gabinete independiente y pantalla digital LED, ideal para bares, hogares, oficinas y restaurantes.

Reseñas de clientes para Máquina de hielo comercial VEVOR, 90 cubitos de hielo en 12-15 minutos, 200 lb/24 h, con gabinete independiente y pantalla digital LED, ideal para bares, hogares, oficinas y restaurantes.

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AOB AOB
lasted 15 months
Purchased Oct 2024, broke down in Jan 2025. Only 15 month of use. No warranty support after 12 months. Compressor died and repair estimate was $800 from a hvac company. Had to buy a new one - buy went with a ice o'matic brand instead.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Randall white  macks place Randall white macks place
Owner
Arrived damaged and not working after no response from customer service finally found wires unhooked and got it Working ,,just had to deal with the crushed top never could get a answer on the damage doesn't give you a part number to replace the filter had to replace the pump twice in 6 months,, not very reliable and customer service is beyond horrible
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John  Grabrick John Grabrick
owner
the unit is awful. cant open lid was not making ice. cant even use it. makes nit want to but anything from u.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Clayton gunter Clayton gunter
Doesn’t last but a little over a year
Not very good because I only had it since July of 2024 and it has already stopped making ice. Will not purchase another one
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sean Rankin Sean Rankin
General Manager
We bought this machine for our facility and our grounds crew. The machine worked for 2 months and quit working. We contacted customer support and they said it was the water pump. When we told them this was not it, they said it was in standby mode. When we showed video of this, they told us to check all the capacitors. We are not electricians and we should not need to already be checking this unit. No resolution. I would not purchase this ice machine and do not trust their customer service.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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