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VEVOR MX ES/ MXN
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Máquina de hielo comercial VEVOR, 80 lb/24 h, 40 cubitos de hielo en 12-15 minutos, máquina de hielo de gabinete independiente con capacidad de almacenamiento de 24 lb y pantalla digital LED, para bar, hogar, oficina y restaurante.

Reseñas de clientes para Máquina de hielo comercial VEVOR, 80 lb/24 h, 40 cubitos de hielo en 12-15 minutos, máquina de hielo de gabinete independiente con capacidad de almacenamiento de 24 lb y pantalla digital LED, para bar, hogar, oficina y restaurante.

80 libras/día

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Anastasios Anastasios
Tato
After 3 months of making ice in the summer, it stopped working, first it burned the pump and finally it burned the motherboard, I have been in contact for 10 days via email, and they trying in every way to avoid repair or replacement within the warranty. I will probably contact some authority,
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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Practical Living Practical Living
Cheap connecting parts means you'll likely have to spend additional money not such a great value
This is a pretty cheaply made product but having an ice maker at home is pure luxury. If you want restaurant style drinks at home, and hate refrigerator ice as much as I do, then this little machine could be a good option. I bought this one because it fit into the opening of the sunken bar of my midcentury home. One thing that is not made clear is that you NEED a floor drain, fortunately I was able to put one in. Secondly the parts (water filter, connectors; etc.) are CHEAP, CHEAP, CHEAP! You will likely need to buy new parts to attach or hire a professional to properly install them. The drainage hose will require a hose clamp at bare minimum. The plastic hose is so cheap, I would also highly recommend replacing it unless it's outside or somewhere water would damage the floor. The "water filter" seems like an empty plastic bottle. Also the plastic tubing provided is very unlikely to be BPA free. Plan on doing a little retrofitting if you do buy this.
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Barry Barry
Leaks
130 libras/24 h Entrada de Agua Simple
Leaks 1
Unit leaks caused damage to drywall , went through it with tech support and got 100$ off on unit
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Michalis Michalis
Not suitable for small business
I bought this ice machine in order to fulfill the needs of a bar in a very small hotel with no serious needs in ice. The ice produced by the machine is more than enough BUT... The ice cubes are so small that they melt almost immediately in the drink, the ice maker has no function to make them bigger or more condensed so they are almost useless for any business that would use so bulky machinery. It was a huge waste of money, totaly dissatisfied, i dont even understand the purpose of this ice maker, it is too big for a house and completely useless for professional use. Dont buy it!
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Trenton westfall Trenton westfall
Don’t do it ! !
Don’t do it ! Less than a year with little use the machine stopped dropping ice. My understanding this a fairly common issue. Contacted Vevor , after a little back and forth stuff they decided it was ok to offer me 20.00 yes 20$ to get it fixed myself ! There is a variety of problems with that as I hope you can see. Main one is no one in my area to work on such things that I’m aware of. If it wa used often and had a couple years on it I might understand. It was used on 6 weekend camping trips ! There are a lot of options out there don’t chance this one or the unreasonable company to back the product ! Picture ( if it downloads) shows the big chunk of ice I get after the machine sits for 2 hours and starts to thaw ! Never mind won’t load and I have put too much time into this already.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stefano Burani Stefano Burani
Roba cinese non comprate
Non funziona bene ghiaccio rimane appiccicato allo stampo e si blocca
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Hursit Sungur Hursit Sungur
S
Obwohl ich neu gekauft habe Wasserpumpe schon nach 3 Woche defekt.
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Chris Majerle Chris Majerle
N/A
It would have been nice to know this machine does not store ice. It says it does, but the compartment is not refrigerated, so the ice begins to melt as soon as it is made. For my home bar, it is useless.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alessandro Alessandro
fabbricatore del ghiaccio
per scrivere una recensione bisogna mettere una stella, ma non è meritata! Abbiamo preso questo fabbricatore del ghiaccio che non ha mai funzionato (in 6 mesi di vita avrà funzionato 45 giorni!) fin dal suo arrivo la pompa non andava bene. Poi un bel giorno a settembre del 2025) non ha più funzionato non abbiamo mai ricevuto un'assistenza valida, efficiente: che risolva i problemi davvero pessimo servizio, pessimo prodotto. Spero di aver ben reso l'idea
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Respuesta de Servicio al Cliente: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Ice maker Ice maker
Broken down
Peace of junk don't ever buy one of these from Vevor. Broke down on me in the first year of ownership and Vevor would not back up this product. They left me hi and dry. Very poor customer service.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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