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Martillo de demolición VEVOR de 3500 W, martillo rompedor de hormigón, 2 cinceles con guantes y mango frontal giratorio de 360 °C para zanjas, martillo eléctrico de alta resistencia de 1900 BPM, color negro

Reseñas de clientes para Martillo de demolición VEVOR de 3500 W, martillo rompedor de hormigón, 2 cinceles con guantes y mango frontal giratorio de 360 °C para zanjas, martillo eléctrico de alta resistencia de 1900 BPM, color negro

3600 W 2 Piezas Negro

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Ya*** Ya***
Look for replace chisels before buying.
3600 W 2 Piezas Negro
Look for replace chisels before buying.  2 Look for replace chisels before buying.  2
Overall it works ok. The chisels that come with it dulled pretty quick on hard rocks. And I have found that try to get a high quality replacement chisel. Isn’t as easy as I hope. It 1-1/8. But the 3500w. Has a little different style chisel. And I can’t find replace locally. My best bet might be to sale this unit and look for one that use the other style chisel. Include is the 2 style of chisel. The one with the round back is what fits this VEVOR.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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me me
same
3600 W 2 Piezas Negro
There machine looks pretty good, but there were issues. 1. the unit they sent me was obviously returned by someone else. The box was destroyed and the case and hinge were broken, in many places There was dried leaves on the bottom of the 2. Customer service was a pain to deal with Never ending sorry s but no solution offered by them at 1st After 2 weeks of back and forth, they finally offered me a $50.00 Vevor credit I refused and demanded a $50.00 refund on my credit card Finally they agreed to my counter offer $50.00 that I can spend anywhere was finally credited to me credit card
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Andrew Carr Andrew Carr
Owner
3600 W 2 Piezas Negro
Not too bad of a unit. I tried contacting them to order a shovel bit but apparently you cannot buy them with out purchasing another jack hammer. So you cannot buy replacement bits for these. The one I bought didn’t come with the shovel bit so I am sol on it
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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William Morris William Morris
Jackhammer review
3600 W 2 Piezas Negro
I was really impressed when I first unboxed it but after using for the first time it immediately started leaking all the oil out. It's leaking from the inside where you insert the bit. I've put in a claim to have the Jackhammer replaced. I will follow up with an updated review after the issue is resolved.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jason Harvey Jason Harvey
Owner
3600 W 2 Piezas Negro
Machine has some design flaws could have been a little taller and side handle could have been up farther and the locking pin that holds the bits in lets bits start to fall out after first couple uses
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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David Pennington David Pennington
Jackhammer
3600 W 2 Piezas Negro
Jackhammer started out strong and did a good but after a few hours oil started to leak down the chisel while in use and the point bit went flat. The chisel bit is still in good shape and the jackhammer still performs as advertised, just a little concerned about the oil and disappointed in the other bit. Hopefully courtier support will help out.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working through your concerns and are determined to find a solution that meets your needs. Please keep checking your ticket and email for periodic updates on how things are going. Don’t hesitate to reach out if you have more questions or need further assistance.
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Danny Danny
Owmer
3600 W 2 Piezas Negro
The package arrived with a damaged carrying case. Reached out to customer service to try and get a new storage case for it and it ended with the crediting me $47 to keep the damaged one ( I would have preferred to just have a new case) but since it was so difficult dealing with them I said screw it. Used the hammer for approximately one hour total and some seal busted and leaked a bunch of oil/grease out through the bit hole. I didn’t take any photos because I didn’t plan to do a review until they emailed asking me to.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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William William
BEWARE THE FREE RETURNS IS A LIE
3600 W 2 Piezas Negro
When I ordered this I never imagined how bulky and impossible to use this thing is. It is much more awkward to use and bulky than I ever would have imagined. They claim they do "free returns" but that is very misleading. I've been emailing back and forth with them and all they will tell me is that they want " more pictures". So I'm stuck with a brand new jackhammer that I will never be able to use.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Chris Chris
Not what I thought
3600 W 2 Piezas Negro
I bought this after reading reviews. It will NOT take a standard hex bit. The bit has to be round at the end. And if you drop the bit on concrete by accident, it will break in half. I'm trying to figure out a return now.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert Robert
Consumer
3600 W 2 Piezas Negro
Unit failed after 40 minutes of use. So far the customer service people are non-responsive to my request for return of the item for a full refund. Do not buy direct from VEVOR. Great price if you are looking to get ripped off.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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