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VEVOR Batidora de alimentos comercial 15 cuartos 600 W 3 velocidades ajustable 110/178/390 RPM resistente 110 V con tazón de acero inoxidable ganchos para masa batidor premium para escuelas panaderías restaurantes pizzerías

Reseñas de clientes para VEVOR Batidora de alimentos comercial 15 cuartos 600 W 3 velocidades ajustable 110/178/390 RPM resistente 110 V con tazón de acero inoxidable ganchos para masa batidor premium para escuelas panaderías restaurantes pizzerías

14,2 L

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Bev Gault Bev Gault
Owner
14,2 L
I have only used my vevor mixer twice. The first time I made cake icing and today I was mixing bread dough. The mixer was making a grinding sound. I looked the machine and noticed the top screw was strapped. Is it a used mixer? This is the beginning of my baking season and im not happy.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amer haboub Amer haboub
Owner
14,2 L
Owner  1 Owner  1
The machine dos not working 00000000000000000⁰00000000000000000000000000000000000000000000000000000000000000000000000000⁰0000000000000000000000000000000000
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Saurabh Yadav Saurabh Yadav
Received a damaged machine
14,2 L
It seems that the machine is old and completely damaged. This was not expected from a reputed company like Vevor. We needed it on an urgent basis, and because of this issue we are now losing business.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Gabriela Espinoza Gabriela Espinoza
Pas fonctionnelle
14,2 L
J'ai l'achète car la date qu'ont promis m'avais convenu, mais la machine a arrivée 1 semaine et demi après, et quand j'essaie de la faire marcher, pas de fonctionnement et en plus est trop lourd pour essayer pour tourner auteur de tout la maison, et maintenant j'ai déjà payé mais aucune idée de pourquoi ne marche pas, et est trop pour le faire bouger avec une spécialiste
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour, nous sommes sincèrement désolés d'apprendre que notre produit vous a causé des problèmes. Nous comprenons parfaitement combien un dysfonctionnement en cours d'utilisation peut être frustrant. Nous souhaitons résoudre ce problème au plus vite ! Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Riska Riska
Broke down after 4 months of use
I bought this mixer in May 2025 and have been using it strictly as directed, never overused it, always followed the instructions. Unfortunately, the quality has been very disappointing. • First, one of the accessories broke early on. Customer service couldn’t replace it, so they issued me a refund for the accessory. • Now the main mixer itself has failed. It makes abnormal noises and shuts off every time I turn it on, making it completely unusable. • After waiting 48 hours for a reply from customer service, their response was to ask if the issue might be because I “set the timer too short,” which doesn’t make any sense and feels dismissive instead of helpful. Overall, I expected a reliable machine, but instead I’ve had constant problems and unhelpful support. I would not recommend this mixer to anyone.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Giridhar Nanda Giridhar Nanda
Spent OVER $1000 with warranty and machine stopped working randomly
Spent OVER $1000 with warranty and machine stopped working randomly 1
I purchased this machine less than 2 months ago along with a warranty and spent over $1000. I’m extremely disappointed with both the product and the support so far. After only a short time of normal use, the machine suddenly stopped working and will not power on at all. Before submitting my warranty claim, I took several steps to troubleshoot the issue thoroughly. I tested the machine using multiple working power outlets to rule out any electrical supply problems. I checked the power cord and plug to ensure there was no visible damage or loose connection. I attempted to reset the machine using all available reset buttons and followed the recommended restart procedures. I also made sure that all components, including the bowl and safety locks, were properly assembled and securely in place, as the machine will not operate if anything is misaligned. Despite all of these efforts, the machine has a burning smell and remains completely unresponsive and will not turn on. I want to add that we use this machine only a couple times a week and for no longer than 10 minutes. I submitted a warranty claim immediately (the warranty that I paid extra for) with video proof and provided a detailed description of the issue, but it has now been two days with no response. When a product fails this quickly, especially in a commercial setting, timely customer support is critical. The lack of communication is extremely frustrating and I’m hoping my case will be escalated after this review
8 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Belghazi Belghazi
Non conforme
Première utilisation après achat le 1er mars 2026 du robot à vide, le robot fait un bruit bizarre et de la fumée sort du moteur. C'est une honte, un appareil professionnel qui ne répond pas aux attentes et ne respecte pas les caractéristiques. Je suis toujours dans l'attente de mon remboursement.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Taoui Mohamed Taoui Mohamed
Batteur melangeur
Très mauvais batteur j attendais pas trop petit malgré 30l et très délicat bref très mauvais batteur que j ai eu depuis 25ans de travail
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Armin Armin
Zanotelli
Ho acquistato questo prodotto ed è arrivato con un buco nella scatola, l'impastatrice però non era ammaccata. Dopo averla collegata alla corrente si è accesa per un secondo la luce che indica che l'impastatrice funziona e poi si è spenta, gradirei dell'aiuto visto che ho speso 550€ e non va.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Tarsem Tarsem
Damage and poor customer service
Very disappointed with this mixer. It struggles with dough, makes loud noises, and feels cheaply made. Definitely not suitable for commercial use as advertised. To make things worse, VEVOR is refusing to accept a return despite the clear defects. I would not recommend this product or the company.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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