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VEVOR Pelacables Eléctrico Automático de 0,05"-0,98", Pelacables Portátil Azul Oscuro, Herramienta Pelacables para Reciclaje de Chatarra de Cobre (Azul Oscuro)

Reseñas de clientes para VEVOR Pelacables Eléctrico Automático de 0,05"-0,98", Pelacables Portátil Azul Oscuro, Herramienta Pelacables para Reciclaje de Chatarra de Cobre (Azul Oscuro)

Eléctrico 1,5 - 25 mm 1 Canal

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1811 Reseñas
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Killian Queally Killian Queally
Mr.
A Taladro/Manual 1,5 - 40 mm 1 Canal
Very surprised and disappointed at lack of quality check of unit before packing and shipping. Unit came partially assembled, Black plastic handle was already attached to metal handle arm which should attach to main body. Main body comes with a black metal D-shaft section (drive flat section) so as to attach the handle arm securely. The handle arm does not come with a corresponding D shaped hole in the arm,this would have improved its build quality. When trying to attach the handle arm to the shaft, it was noticed that the threaded pilot hole for the M8*12 hexagon screw (item 6 page 5) was not in the correct position on the arm. The M8 threaded hole appears to have been incorrectly installed at the wrong end of the handle arm next to the black plastic cylindrical handle. This has made the unit inoperable unless, we drill and tap the handle arm ourselves or replace the handle arm with an arm incorporating a D-shaft slot and M8 threaded locking screw hole. When you purchase a piece of equipment, we would normally expect to be able to use it fairly quickly once bolted and screwed together. In this situation, unit is unusable until handle issues are resolved.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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what a waste what a waste
owner
Eléctrico 1,5 - 25 mm 7 Canales
This product worked out of the box then within about 1 minutes started making a grinding sound in the gears. Contacted customer support which is a absolute nightmare of a process and extremely time consuming! Took approximately 2 weeks of back and forth emails with days of zero reply or care from Vevor. The END RESULT WAS A $95.00 DOLLAR CREDIT BACK ON A NON WORKING MACHINE THAT RAN LESS THEN 1 MINUTES WITH VIDEO AND SOUND PROOF THAT IT WAS NOT WORKING PROPERLY! So on a $209.00 dollar machine that Vevor says was not in working in order from the beging Their answer was give less then half back to the customer. So purchase at your own risk and be ready for them to do nothing if its not in working order when it gets to you.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Josselin Tournelle Josselin Tournelle
Machine à dénuder reçue cassée
A Taladro/Manual 1,5 - 30 mm 1 Canal
Machine à dénuder reçue cassée 3
Bonjour, j'ai reçu ma commande aujourd'hui mais la molette en plastique de réglage est cassée... Je suis un peu déçu. Merci de me faire parvenir une pièce de remplacement. Cordialement.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Eliotiberi@rogers.com Eliotiberi@rogers.com
Vevor automated wire stripper
Eléctrico 1,5 - 25 mm 1 Canal
Works but it's making noise somewhere in the gear ⚙️ box and I don't know why .l have not used it much and afraid that it mike break one day.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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CB CB
CB
Eléctrico 1,5 - 25 mm 1 Canal
After running for 30minutes I noticed that the motor felt very hot probably undersized?......................................................................................
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Vincenzo Vincenzo
Macchina spellacavi
Macchina spellacavi  3 Macchina spellacavi  3 Macchina spellacavi  3
Purtroppo non mi soddisfa
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Respuesta de Servicio al Cliente: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Sparkey-in-Ohio Sparkey-in-Ohio
Owner
Eléctrico/Manual 1,5 - 38 mm 11 Canales
Over Priced Time Saving, yet Time Consuming
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Tyler Tyler
Misaligned blades
Eléctrico 1,5 - 40 mm 10 Canales
The blades and gears are not aligned properly and have been a pain to try and realign. After stripping a about 2500' of #10 it has gotten worse. I owned the previous model a few years ago and had much better results with it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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D D
Electrician
Eléctrico/Manual 1,5 - 38 mm 11 Canales
The product itself is good but shipping was a hassle. Due to the weight, Purolator refused to deliver it to the door even after two calls where they assured me they would. I notified a representative at Vevor as well which didn’t help. Had to take my time to pick it up myself from the Purolator depot.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input
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Agneray Agneray
À l’ouverture du carton, machine endommagé
À l’ouverture du carton, machine endommagé 2 À l’ouverture du carton, machine endommagé 2 À l’ouverture du carton, machine endommagé 2 À l’ouverture du carton, machine endommagé 2
Ce n’est Pas normal que à ce prix là la machine arrive dans un telle état l’hélice pour le refroidissement touche le cache métallique. Du coup l’hélice ne tourne pas et la machine ne se refroidit pas.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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