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VEVOR Polipasto eléctrico de 440 libras con control remoto con cable de 14 pies, polipasto eléctrico de 110 voltios con altura de elevación de cable único de 40 pies y motor de cobre puro, para fábric

Reseñas de clientes para VEVOR Polipasto eléctrico de 440 libras con control remoto con cable de 14 pies, polipasto eléctrico de 110 voltios con altura de elevación de cable único de 40 pies y motor de cobre puro, para fábric

199,6 kg Con Cable 1,60 m

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pachuco7777777 pachuco7777777
I use those wires before and they snapped
997,9 kg Con Cable 1,60 m
I told you guys since the beginning I want my money back I am not satisfied
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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ch*** ch***
bad not work
399,2 kg Con Cable 1,60 m
it doesn't work
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Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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So*** So***
They did not deliver on the scheduled date.
798,3 kg Con Cable 1,60 m
They did not deliver on the scheduled date.  1
So far I'm really upset because they scheduled delivery and it's been 7 days and they still haven't delivered it. It's very bad for me; if it takes another day longer I'm going back to get my money back.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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m.mayer@valsot.ch m.mayer@valsot.ch
El usuario no dejó ningún comentario escrito.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Mike Bevans Mike Bevans
Electric hoist winch
798,3 kg Con Cable 1,60 m
Received the hoist and it was damaged, contact vevor and have got absolutely no where in regards to returning it ,just a big run around, , it’s been over a week now and have got no where in regards This company has zero customer service or support, I would highly recommend not dealing with them as it is apparent that if there is a issue they will not help you
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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tina tina
brewery owner
399,2 kg Con Cable 1,60 m
this is a piece of junk. rated to 880lbs- couln't even lift 225lb. Dont waste your time
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ed Bemis Ed Bemis
Owner
798,3 kg Con Cable 1,60 m
Owner 3 Owner 3
The actual hoist is as expected. But the wire rope is super cheesy. It is a very fine stranding which seems to cause it to get tangled on the spool (even with constant tension). It tangles to the point that when lowering it, it starts raising again since the layers of rope get messed up on the spool. I tried to replace the cable with a much better one, but the unit is set up so replacement is not possible, or certainly not easy.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Ross Ross
Good product, okay support
199,6 kg Con Cable 1,60 m
I wasn't going to write a review, but got an email specifically asking me to so figured I'd share my experience. I've purchased a few Vevor products in the past through Amazon and have generally had good experiences. When I was looking for this hoist I couldn't find this specific model on Amazon, but found one that I'm pretty sure is identical from another manufacturer. Ended up finding the ability to purchase this one directly from Vevor and was 10 bucks cheaper than the other branded one on Amazon so thought I'd order direct this time. When the hoist arrived, the junction box and fan shroud were smashed, which I'm confident was damaged during shipping. I contacted Vevor who after providing them with several photos agreed that the unit was damaged when I received it and said they would send me a replacement junction box, fan and fan shroud and advised that it would take a week or two to arrive. I was a little surprised they didn't offer to replace the unit as I'm not sure everyone may be capable of replacing the parts, but as I'm a fairly handy guy thought no problem I can change out some parts. I got another email a week or two later that the parts they were shipping had been lost in transit and they offered me $20USD to source local parts to repair it with. I was able to replace the junction box, but there's no way I'll ever find a shroud that'll bolt up where the old one was. I was then advised a week later that my refund of $20CAD was being processed. The change in currency amounts to 7 bucks difference which wasn't enough to worry about but was a little disappointing that it was changed. I do have the unit installed on unistrut trolleys in my garage and it works well so far for hositing tires up to a rack mounted 8' off the ground in my garage. I like the hoist, but the experience of purchasing through Vevor wasn't great. In hindsight I wish I'd paid the extra 10 bucks to get the unit from Amazon as returning it if it were damaged would've been much smoother.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dennis Dyck Dennis Dyck
Winch
199,6 kg Con Cable 1,60 m
Cord/cable quality and control switch quality are poor and do not expect to see a long life in colder operating environments.
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Respuesta de Servicio al Cliente: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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Bob Bob
Bris
399,2 kg Con Cable 1,60 m
Bris 3 Bris 3 Bris 3
Il y’a une morceaux de briser que pouvez-vous faire
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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