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VEVOR Aireador de Estanque, 550 W, 5,2 CFM para Un Lago de hasta 3 Acres, Incluye Compresor de 3/4 HP, Temporizador y Válvulas, para Circulación de Oxígeno en Aguas Profundas, 25,5 x 16 x 21,5 cm

Reseñas de clientes para VEVOR Aireador de Estanque, 550 W, 5,2 CFM para Un Lago de hasta 3 Acres, Incluye Compresor de 3/4 HP, Temporizador y Válvulas, para Circulación de Oxígeno en Aguas Profundas, 25,5 x 16 x 21,5 cm

Sin Placa Difusora

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James Poffinbarger James Poffinbarger
Owner
Sin Placa Difusora
Did not come with all the parts , and it runs hot . I messaged vevor about the missing parts and never heard anything back and I have it in a big open area and it still runs hot
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dave G Dave G
User
Sin Placa Difusora
This is the second one that I have purchased. I purchased the warranty on this one because the first one lost all compression after two years of use. I like everything about the pump so I hope this one lasts longer. The timer controller is easy to setup and allows for setting the run time just the way you want. This allows for controlling the size of the opening in the ice in winter use.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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gary gary
mr pond
Sin Placa Difusora
last about a year with 24 hour operation and frequent air fllter changes before it becomes so noisy it needs replaced. this is my third air pump
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Andy Andy
Purchaser
Sin Placa Difusora
Unit did not have the dual output fittings as shown. Had to redo with purchased parts. Air volume is lower than expected. Unit is very quiet.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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Matthew cumbie Matthew cumbie
Manager of wildlife reserve
Sin Placa Difusora
Customer service would be nice. And my pump died less than 1 yr old
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use. We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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Sheila Brown Sheila Brown
Not a fan
Sin Placa Difusora
Make sure you look at the parts list before purchasing anything from Vevor
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Joseph Weber Joseph Weber
Horrible aerator and customer service
Sin Placa Difusora
I bought this aerator and it lasted 4 months. They sent me a new one after several emails back and forth. I had that one and ran it approximately 5 months now it to doesn't work. After several emails back and forth asking for a phone call they tell me the phones are not working. Still no resolution. Do not buy from this company the product is junk and customer service is horrible.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Mike
Just a buyer
Sin Placa Difusora
The ads showed and mentioned that the purchase will include the air compressor plus everything that make a pond aeration. I only received the air compressor. Been playing email tag with them and end up with nothing. If I wanted an air compressor, I could have gone to Home Depot to buy it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rich Rich
Homeowner
Sin Placa Difusora
Unit comes with just unit. Many parts needed to install in pond. Read hoses freeze too. Tried to return unopened and was denied and referred to the manual. Bad business practices. Will never see my business
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Harpmini Harpmini
Shockingly bad
Sin Placa Difusora
Bought this pump for our pond and it shocks you anywhere that you touch it that is metal!!! So, pretty much the entire thing. Customer service refuses to replace it or refund our money. They offered $50 to take it to a repair shop. Told me to take it apart and fix it. WTH!! Do not buy from here who does this. We have kids by water and an electric device that shocks you. 👎👎👎👎
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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