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VEVOR Prensa de Calor 14x9 cm Prensa de Calor Digital 110V 350W Máquina de Prensado de Calor de Transferencia 0-399 °C Prensa Térmica para Sublimación para Publicidad Regalos Actividades Promocionales

Reseñas de clientes para VEVOR Prensa de Calor 14x9 cm Prensa de Calor Digital 110V 350W Máquina de Prensado de Calor de Transferencia 0-399 °C Prensa Térmica para Sublimación para Publicidad Regalos Actividades Promocionales

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Michael Francisco Michael Francisco
Business Owner
4 en 1 Negro
Not at all happy. Temperature control was erratic upon arrival. It would jump hundreds of degrees, even while the head remained cold. I’ve spent over a month trying to get this resolved and Vevor has told me they cannot help me and has offered me a $38 credit. I have purchased a unique aftermarket accessory which cannot be used on any other model. They did send me replacement controllers, even though I have explained to them that the controller is not the problem. It is the thermocouple which senses the temperature at the hot end. They advised me to take it to a local company for repair although there is no local company that I can take it to. Even if I could take it to a “local” company how on earth would they get the replacement part that is needed to make this unit work properly when Vevor cannot even send me the proper replacement part.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we hope this message finds you in good spirits. As per our recent discussions and the agreement we came to, we’re writing to inform you that all necessary steps to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration this situation caused—your satisfaction is incredibly important, and we’re committed to setting things right.
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CustomCruiseApparel CustomCruiseApparel
Received Damaged poor customer service
4 en 1 Negro
I received my hat heat press in an unacceptable condition. The cord is damaged and covered in some white stuff. Reached out to "customer Service" only to now be on a week of back and forth emails getting no where. All I asked was for a replacement or a refund and they just keep wanting me to plug in and test this electrical device that has a damaged plug. Very Disappointed
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.
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