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Rampa de acceso para vehículos VEVOR, paquete de 2, puente de acceso de 1 canal, capacidad de 22046 lb, rampa de acceso de caucho, elevación de 2.6" para acceso, muelle de carga, garaje, acera, coche, camión, scooter

Reseñas de clientes para Rampa de acceso para vehículos VEVOR, paquete de 2, puente de acceso de 1 canal, capacidad de 22046 lb, rampa de acceso de caucho, elevación de 2.6" para acceso, muelle de carga, garaje, acera, coche, camión, scooter

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Gino T Gino T
Owner
Contents arrived through Fed Ex Ground. The package was left at the front of our front door. It was all messed up and covered with packing tape! it looked like they tried to to re-tape a hard boiled egg back together. I called Vevor prior and ask where was my package? I tracked it and it was in a Fed Ex Facility for over 7 days. They stated they would not start a tracer after 48 hours. It was 7days no reply form Vevor. When the package arrived it was missing all the hard wear to bolt the ramps down. I had to purchase the bolts to get it done. More cost. The product itself is "Great".. Service from Fed Ex and Vevor was poor at best! "SORRY" But True.
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Josh Josh
Mr
Fasteners could be better quality, you can buy alternatives online Simpson Strong Tie Simpson SL50400HR25 Sleeve-All 1/2" by 4" Hex Head Sleeve Anchor for example, also it would be nice if the ramps came with plugs for the fastener holes EZends Premium Grade 1 1/4 Inch Round Plastic Plugs for example. Good product for the money.
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So*** So***
It works well until it rains
I used the ramp at the bottom of my driveway where the car scrapes the bumper unless you drive out very carefully and can use the driveway edge. There were plugs to put in the dirt to keep the ramp in the same place but, as this is a driveway, there is no dirt to put them in -- so when it rains, the ramp washes down the street one house. When the ramp stays in place, it works. Otherwise, the bumper still scrapes.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Karl Karl
Homeowner
The price of this product was half of its major competitor. The quality seems to be solid. There are no specific features that stand out. Under "Easy to use" I rated it a 2 for two reasons. First, the instructions for installation are AWFUL!!!. Second, the screws that are included seem to be made for installing on dirt! Our driveway (as with all in our subdivision) are on concrete. The screws included are worthless. I just "installed" these ramps today and after just driving over them two times, the ramps have shifted. I will need to invest in some concrete screws to properly install these ramps. Also, PLEASE stop sending daily emails. I don't need any more ramps!
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Délia Délia
Perfekt maar niet toegestaan in Belgie :-(
Perfekte Drempelhelling, maar in Belgie niet te gebruiken want de Wallonie zegt nee! 😤
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Respuesta de Servicio al Cliente: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Linda Ferguson Linda Ferguson
Useless
Curb ramp did not suit my need. Since Vevor discouraged returns, I hope the garbage men will pick up.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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John John
Owner
Ordered this product and never received it, instead of finding a solution to get me the product you refunded my money and did not follow up in any way. Maybe don't solicit reviews for transactions you failed miserably at.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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