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VEVOR Rampa de umbral de goma, puerta de rampa de elevación de 3 pulgadas, rampa de umbral de potencia de goma reciclada, capacidad de carga de 997 kg, superficie antideslizante, rampa de umbral sólida de goma para silla de ruedas y scooter

Reseñas de clientes para VEVOR Rampa de umbral de goma, puerta de rampa de elevación de 3 pulgadas, rampa de umbral de potencia de goma reciclada, capacidad de carga de 997 kg, superficie antideslizante, rampa de umbral sólida de goma para silla de ruedas y scooter

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Chris Chris
Threshold mat
35.5x18x3 inch
It's a really solid and heavy-duty mat and was perfect for the entry into my workshop. It allows me to move items in and out via a hand truck or trolley. It has a very strong "rubber" smell, but since mine is outdoors it doesn't really matter and in time may dissipate. Overall, I'm very happy with the purchase, great delivery time and very good tracking.
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Steve Steve
Owner
The product works as it should. Strong and solid. The only problem was it didn't come with the installation bolts as noted. Since this was being installed in a business we had go and purchase the installation hardware, which was a disappointment. Wasn't expensive, but did add to the cost
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Dale Dale
Property maintenance installer
excellent product which did the trick for adding a quick ramp. Only wish the side bevels would be a bit more gradual and the overall ramp slightly wider. it is narrow when placed at a 40 inch door threshold and does add to the trip and fall risk when approached from side.
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Shockwave11 Shockwave11
Needs 1 slight improvement
Build quality is spot on! Heavy duty without being overly heavy to move. Only 1 thing I think would improve this ramp, Make it longer so that the angle of departure isn't so fast. Bought this for my mom to use with her mobility scooter works great except I had to make a 12" wide piece to go between the door and the ramp so that her scooter didn't bottom out on threshold (its a low threshold) and get stuck.
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Gerry Conway Gerry Conway
Debacle 2
35.5x21x3.5 inch
I never received this ramp. Customer service was abysmal.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Gerry Conway Gerry Conway
Debacle!
35.5x21x3.5 inch
Purchased 29 August, but on 14 September Vevor advised the product was lost, refused to dispatch a replacement, and issued a refund requesting the product not be accepted if it subsequently arrived. On 15 September I placed a new order for the replacement product. On 16 September the original order unexpectedly arrived and, as Vevor requested, it has remained at the front door unopened. On 26 September Vevor advised the second order may be lost and that we could either wait longer or request a refund. I haven’t responded to that advice, so by default I am continuing to wait. Today (29 September) Vevor emailed a reminder regarding a response to their 26 September advice and separately requested a review for the first order which the website now acknowledges has been delivered. So: 1. Did Vevor intercept the second delivery once they realised the first one had occurred, but not advise me of this? 2. Do I now accept the first delivery and, if so, what do I do if the second one arrives? 3. How is it that 2 different couriers can both “lose” this product? It is not small or light. 4. Why has the communication from Couriers Please, PF Logistics, and Vevor been so spectacularly inadequate?
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.
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don don
facilities
35.5x18x3 inch
please contact us about reverse direction arrows for exiting down the ramp from garage entry and exit doors 12ft or 4 ramps, we purchased 4 so far and want 4 more, however, we need to know about the yellow arrows, thanks for the consideration and communication
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Graham Graham
Good ramp, not wide enough for a typical wheelchair accessible door
35.5x18x3 inch
I wish this was available in a wider option, like the 1" ramp. It works great, but the side tapers mean the top of the ramp is quite a bit narrower than the door, and only just wider than wheelchair wheels. The top of the ramp should be full width of the door (36'), with the bottom being wider to suit the taper
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Malek B Malek B
Fedex is terrible shipping partner
Product is good Fedex is terrible shipping partner! I recommend finding another shipping company
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Chris L Poetoehena Chris L Poetoehena
Customer
35.5x21x3.5 inch
Never received the product and Never received the refund. VERY DISAPPOINTED WITH VEVOR PRODUCTS AND SERVICE.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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