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Remolque de carga para bicicletas VEVOR, capacidad de carga de 125 kg, carrito resistente para bicicletas, plegable, compacto, de liberación rápida con enganche universal, ruedas de 50 cm, compatible con la mayoría de las ruedas de bicicleta, marco de acero al carbono.

Reseñas de clientes para Remolque de carga para bicicletas VEVOR, capacidad de carga de 125 kg, carrito resistente para bicicletas, plegable, compacto, de liberación rápida con enganche universal, ruedas de 50 cm, compatible con la mayoría de las ruedas de bicicleta, marco de acero al carbono.

2 Ruedas

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Jeff of Calgary Jeff of Calgary
Good Trailer; Hookup Difficult
Trailer is solid and well built but I'd suggest that in my experience the "Universal Hitch" is somewhat less than universal. It only ships with a quick release replacement bike axle that was not compatible with my bicycle. After quite a bit of research and asking around, I was finally able to determined that "Universal" seems to mean that it is similar enough to a Thule hitching system such that the trailer can be connected to Thule Hitch adapters - not a perfect fit but good enough! Hence now that I have finally managed to connect it the trailer is proving it's worth and I'm happy with it. I'd suggest though that VEVOR should either market hitch accessories themselves or specify which hitch accessories made by others the trailer is compatible with
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Niet complete aanhanger.
2 Ruedas
De aanhanger is nog steeds niet in gebruik!. De belangrijke veer ontbreekt nog steeds..het afleveren ging al mis..en was niet compleet..!. Ook het na te leverende veertje ,,,,is er niet.. is niet aan gekomen!. Eerst was het zoek geraakt...en nu niet bezorgd..dit terwijl er gewoon iemand thuis was.. zelfs de vraag; waar kan ik het ophalen?. Geen antwoord..dus ,,ik kan het nog steeds niet gebruiken!!. Waaardeloos..en zal het ook als negatieve aan beveler door sturen!!
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Respuesta de Servicio al Cliente: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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dave dave
customer
2 Ruedas
I received a box of damaged goods . A bent frame a pare of wheels and that's it . tried customer service and they basically told me, too bad ,tough luck. we are not going to do any thing about that.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Charles Sinclair Charles Sinclair
Mr.
Did not ship in the promised time. Complained to customer service, and was told he would do his possible to put a rush on it. Item was delivered a week after that, but at the wrong address. Item was stolen from where the delivery person put it, about three feet from the sidewalk on someone's porch. My address is 5455, they dropped it at 555. Although they did refund me, I missed out on two bicycle trips where I needed the trailer. I bougbht one from another company instead, but still too late to use.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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