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VEVOR Selladora de bolsas continua, ancho de sellado de 6-12 mm (0,24-0,47 pulg.), selladora de banda horizontal con control digital de temperatura, para bolsas de plástico de 0,02-0,8 mm

Reseñas de clientes para VEVOR Selladora de bolsas continua, ancho de sellado de 6-12 mm (0,24-0,47 pulg.), selladora de banda horizontal con control digital de temperatura, para bolsas de plástico de 0,02-0,8 mm

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greg greg
scelleuse
bonjour très bonne machine mais nous ne trouvons pas les bandes téflon de soudage . Pouvez vous nous indiquer comment en trouver car les machines aujourd'hui sont hors service. Si nous ne pouvons pas trouver les consommables je déconseille l 'achat de ce produit
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Eric Blanchet Eric Blanchet
Seal our coffee bags
Have two of these now. First one was awesome for 1 year and the just died. Bought this new one and it works but the crimp wheel has a very squeaky bearing. Hoping oil will fix the issue. But for the price and quality all in all good machines. Would give photo but this review site sucks
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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rdewittjr rdewittjr
DO NOT PURCHASE ANYTHING FROM THIS COMPANY!
DO NOT PURCHASE ANYTHING FROM THIS COMPANY! 1
If I could select 0 stars I would. I've never purchased a Vevor machine of any kind so this is my first and to be honest I will never purchase another machine from them. I bought the ink version and it doesn't print and the screen doesn't work consistently. I'm very technical so I tried to troubleshoot myself to no avail. Contacted support and I'm in this constant stall tactic of "our escalation team needs to review" well it's been about 2 weeks with zero progress or response from the escalation team. I WILL NEVER PURCHASE ANOTHER VEVOR PRODUCT EVER! I plan to contact my credit card company to stop payment until this get's resolved.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Im*** Im***
Not recommended, poor quality
I recently purchased this machine to work primarily as a sealer and dater, I have so much problems with it , contacted support who said I have to replace the mother board then they said they are out of stock so they sent me another machine which had the same problem. It does not print the date, I tried several times, programming is not easy, it works for a day then fails the next. I am only using it as a sealer. I do not recommend if you need to print the date on the bag.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Brian Brian
Owner
Never worked. Trying to return and they want me to keep the machine that never worked fir a $89 credit. Horrible.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gudrun Gudrun
Dr.
I have not received this package yet. Can you please track it and let me know where it is located. Thank you Gudrun
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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kevin kevin
Bonne machine mais il manque qqchose
je n'ai pas reçu la cartouche d'encre avec la machine et je n'ai aucune ref pour la trouver.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Fatmans Fatmans
manager
Power button went out only 3 months of use.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CONSTANTINOS STERGIADIS CONSTANTINOS STERGIADIS
Production
Production  1 Production  1 Production  1 Production  1
By the first power on before any other action we had a light from inside. We need the relay as spare part and the reason for this damage. Thank you
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Michael Michael
Business owner
The machine burned out within a few weeks of use. The band kept slipping off. The power switch burned out. It's junk.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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