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VEVOR Selladora de bolsas continua, ancho de sellado de 6-12 mm (0,24-0,47 pulg.), selladora de banda horizontal con control digital de temperatura, para bolsas de plástico de 0,02-0,8 mm

Reseñas de clientes para VEVOR Selladora de bolsas continua, ancho de sellado de 6-12 mm (0,24-0,47 pulg.), selladora de banda horizontal con control digital de temperatura, para bolsas de plástico de 0,02-0,8 mm

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Fatmans Fatmans
manager
Power button went out only 3 months of use.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CONSTANTINOS STERGIADIS CONSTANTINOS STERGIADIS
Production
Production  1 Production  1 Production  1 Production  1
By the first power on before any other action we had a light from inside. We need the relay as spare part and the reason for this damage. Thank you
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Michael Michael
Business owner
The machine burned out within a few weeks of use. The band kept slipping off. The power switch burned out. It's junk.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tareq Tareq
Order not received yet
Order not received yet 1
I placed the order and paid for it on August 5th but never received it. I kept tracking the shipment but it shows that it is still with you. It has been 40 days so for and I get this review request. I tried to cancel the order but your site did not offer cancellation before receiving the order. Contact me immediately before I contact the Credit Card for a possibility of fraud from your behalf.
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Eli Eli
not good
One of the machines has been broken for a month, and I've tried contacting customer service without success. I paid for a protection plan, but they haven't responded to that either. The machine isn't sealing properly.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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