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VEVOR Sistema de Ducha con Panel de Ducha Tipo Torre y Cabezal Tipo Cascada con Efecto Lluvia, LED, Acero Inoxidable, 5 Funciones, Montaje Pared, con Boquilla de Mano y Caño para Bañera, Plata

Reseñas de clientes para VEVOR Sistema de Ducha con Panel de Ducha Tipo Torre y Cabezal Tipo Cascada con Efecto Lluvia, LED, Acero Inoxidable, 5 Funciones, Montaje Pared, con Boquilla de Mano y Caño para Bañera, Plata

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ANTONIA LITSARDOPOULOU ANTONIA LITSARDOPOULOU
DEFECTIVE SHOWER PANEL-BAD QUALITY
DEFECTIVE SHOWER PANEL-BAD QUALITY 1 DEFECTIVE SHOWER PANEL-BAD QUALITY 1
AFTER APPROXIMATELY ONE MONTH OF USE THE SHOWER PANEL BEGAN TO LEAK. INITIALY, THE DRIPPING WAS MINIMAL, BUT IT PROGRESSIVELY WORSENED OVER TIME. I CHOSE NOT TO RUTERN THE PRODUCT BACK DUE TO LONG DELIVERY TIME { RETURN IT BACK AND WAIT TO SENT IT BACK},I SUBSEQUENTLY HIRED A LICENSED PLUMBER TO INSPECT AND REPAIR THE UNIT. ALTHOUGH THE ISSUE APPEARED TO BE RESOLVED TEMPORARILY,THE SHOWER PANEL BEGAN LEAKING AGAIN THE FOLLOWING WEEK, WITH THE PROBLEM INCREASING DAY BY DAY. LAST NIGHT AFTER TAKING A SHOWER AND GOING TO SLEEP, I WAS AWAKENED BY A LOUD NOISE COMING FROM THE BATHROOM. HEADING THERE, JUST TO SEE THAT THE BATHROOM WAS FLOODING. WHEN I OPEND THE SHOWER CABINET, I OBSERVED WATER DISCHARGING UNDER PRESSURE FROM THE CENTRAL THERMOSTATIC MIXING VALVE, WHICH HAD FALLEN FROM THE PRESSURE. THE BATHROOM DOOR AND SOME FURNITURES WERE DESTROYED DUE TO THE WATER. THE PLUMBER WHO CAME AGAIN TODAY , CONFIRMED THAT THE SHOWER PANEL IS DEFECTIVE . PLEASE PROCEED WITH ALL THE NESSECARY ACTIONS DUE TO I RECEIVED A DEFECTIVE PROCUCT WHICH CAUSED REPEATED LEAKS AND ULTIMATELY RESULTED IN SIGNIFICANT WATER DAMAGE. THANK YOU FOR YOUR UNDERSTING AND I AM WAITING FOR YOUR REPLY BEST REGARDS ANTONIA LITSARDOPOULOU
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ludovic Ludovic
Incompatible for Canada pipes
This model uses G 1/2 thread for the pipe connector, which is incompatible with Canada's NPT (National Pipe Thread). Adapters for this don't exist. Why did they sell me this model knowing it would not fit?
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Dover Dover
Dover
Beware this company gives you the run around when something is broken or missing
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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JULITTE JULITTE
Colonne de douche vevor 8039 FL
Même problème que deux autres personnes. Impossible de regler le débit, ne pas se mettre sous la douche pour ouvrir le robinet, sinon vous passerez du glacial au bouillant avant de pouvoir choisir la bonne température, et pour sortir, ne pas fermer le robinet quand on est sous la douche, vous allez être glacé. Mon épouse a la maladie de Charcot, je souhaitais lui apporter un confort. Nous sommes là risée des infirmières.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Andrew MacLean Andrew MacLean
Mr
The quality of this fixture is cheap cheap cheap. I bought one unit last July that lasted a month. The replacement unit lasted 6 months. The main brass control fitting literally snapped at the connection threads causing water to pour from the fixture - and it wasn’t even being used at the time! Terrible.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Paul Lazea Paul Lazea
Cheep and bad quality
Cheep quality and bad plastic, almost everything is from cheep plastic and bad quality I do not recommend to anyone, DO NOT BUY THIS I THEM, IS NICE IN VIDEO BUT NOT WORTH ANY MONEY
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Pat Pat
dangereux à l'utilisation
N'achetez pas, le risque de brûlures est très grand, impossible de regler le débit, ne pas se mettre sous la douche pour ouvrir le robinet, sinon vous passerez du glacial au bouillant avant de pouvoir choisir la bonne température, et pour sortir, ne pas fermer le robinet quand on est sous la douche, vous allez être glacé. N'ayez pas d'eau dans les yeux pour toucher aux options des jets, le risque de se tromper de robinet est très grand, ne pas laisser les enfants dans cette douche
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de soutien à la clientèle prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Geoff Geoff
Owner
I have not received this product yet!!!!!!!!!!!!!
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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franklin franklin
durham
plumber would not install too complicated would like to return if possible
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Ray Ray
This shower has destroyed my house
Shower head leaked terribly and the water got into the wall behind the unit, down to the next floor and destroyed the ceiling and walls in addition to my brand new front door. So incredibly disappointed. This was the worst purchase I could have ever had, would be negative 1000 rating if I could. Until this is resolved trust that I will be telling everyone I know to stay away from this company.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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