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VEVOR Tienda de Campaña de Lona 4 m de Yurta, Tienda de Campaña Familiar, Carpa con Agujero de Estufa para 4 Estaciones, con Bolsas de Almacenamiento para Glamping de hasta 6 Personas, Fiesta, Viaje

Reseñas de clientes para VEVOR Tienda de Campaña de Lona 4 m de Yurta, Tienda de Campaña Familiar, Carpa con Agujero de Estufa para 4 Estaciones, con Bolsas de Almacenamiento para Glamping de hasta 6 Personas, Fiesta, Viaje

13,12 pies

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Elisabeth Elisabeth
Owner
Owner 3 Owner 3 Owner 3 Owner 3 Owner 3 Owner 3 Owner 3 Owner 3
We purchased the other 5M bell tent option a few years ago, the lighter color tent with the shorter sides, and it was great! It has a rubberized bottom, a central entrance and made of thick cotton. Really impressive quality for its price and lasted two years of continuous full sun use with a hot stove or diesel heater in the winter. We also received a lot of comments on how high end the OG 5m bell tents looked. We were excited to see these yurt style tents pop up as they had higher sides and would create more usable space for our guests. We did not get what we hoped for based on our previous experience. The Positives: There is a neat feature at the top that vents hot air and immediately cools the tent by 10 degrees when opened! All the windows are incredibly ventilating and allow the tent to stay cool in hot temps and allows you to see out. There is more usable space as the sides are taller on this new yurt version. The top and sides also handled a few days of rain really well. The negatives: There is no central entry as every window can also be a door and visa versa. I dont know why this bothers me, but it does. The stakes are not as thick or sturdy as what came with the cotton bell tent. We had to buy additional stakes that would hold the tension needed for this tent especially after a few days of rain, they all popped out of the ground. Finally, my biggest gripe is the floor is a thin poly that is not waterproof or durable. It was saturated during the rain because we are on a sand base, so this is probably less of an issue if you are posted up on a deck. We ended up purchasing additional rugs to help protect the floor as they feel paper thin. There is no dedicated electrical cord entry, so you have to run it through one of the window/doors. Finally, they do not look as nice as the other 5M Bells look. from the color to the style to the fabrics, these yurts just come off as cheaper. We did contact customer service about the floor and they were great! They helped us resolve the issue, but I wanted to put this here for anyone considering between the two tents. If the white tent still has the rubberized bottom then it is a better value over the tan yurt.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Martine Boudreault Martine Boudreault
Tente cloche en toile.
13,12 pies
Se monte bien et assez vite. Pour le prix, il manque un peu d'utilités intérieures (genre pochettes de rangement dans la base). Pour le suivi, il manque un peu d'indications (longue période sans nouvelles, j'ai dû appeler) Merci et bonne fin de semaine.
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Respuesta de Servicio al Cliente: Cher client, Nous vous remercions sincèrement d'avoir partagé votre expérience de magasinage avec nous. Soyez assuré que nous examinerons attentivement vos commentaires et en tiendrons compte pour améliorer nos services. Merci pour vos précieux commentaires, ils nous aident à nous améliorer et à continuer à mieux vous servir.
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Robert simpson Robert simpson
Haven't put it up yet but....
13,12 pies
Seems ok. It doesn't come with that "kit" it's only tent stakes in a bag. Not a deal breaker but just be aware. Will update once I put it up.
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Sara Maria Rodríguez Sara Maria Rodríguez
Rotura
Rotura  3 Rotura  3 Rotura  3
La lona de la tienda se ha rajado. La punta de arriba se ha descosido y también hay una cremallera descosida. Que puedo hacer?
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos constatado que el problema que nos comunicó se ha resuelto mediante correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra pregunta, no dude en volver a contactarnos.
Robbie Sweet Robbie Sweet
4season canvas tent
Polialgodón Verde Oscuro 4 m
All pieces wasn’t in packaging was thrown into box rope was frayed like it was a slightly used tent very disappointed
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime,We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates. Please keep an eye on your inbox for further updates.
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Nathan Nathan
Vevor 3m tent
Not as big as advertised and price is a little high for a small 2 person tent but overall all very nice
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Curtis mcpherson Curtis mcpherson
Not a bad tent
Used when the temps were below 0c at night, probably not the best tent for cold weather should be great a littler earlier in fall. Easy setup. The roof cap opens and dances around when it’s windy so it’s hard to hold heat on windy days but for the price it works good
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Neks Neks
Tente cloche
Beaucoup de défauts de couture et des défauts au niveau des scratches ils sont pas alignés. Trois tentatives de livraison et 13 heures d’attente. L’ensemble reste correct.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Merci encore pour votre précieux avis !
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thierry thierry
tente
Le plus gros souci reste la livraison.....Beaucoup de temps passé et perdu et du coup le tout petit geste commercial de VEVOR.
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Respuesta de Servicio al Cliente: Nous vous présentons nos plus sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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FubarSir FubarSir
His Majesty
For the money it’s pretty darn good. A word of caution, make sure you know what size and style you want before you order because returning is next to impossible. Just forget about it. You push the buy now button this baby is yours there is no sending it back! Do not believe for a second that this thing is returnable. It is not.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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