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VEVOR Inverter Azionamento a Frequenza Variabile 2,2kW, Regolatore Convertitore Frequenza 3CV 10A 0-400Hz VFD Ingresso Monofase Uscita Trifase Regolatore Inverter di Controllo di Velocità del Motore

Reseñas de clientes para VEVOR Inverter Azionamento a Frequenza Variabile 2,2kW, Regolatore Convertitore Frequenza 3CV 10A 0-400Hz VFD Ingresso Monofase Uscita Trifase Regolatore Inverter di Controllo di Velocità del Motore

3 HP

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jmp jmp
en colere
bonjour pour l instant je ne suis Pa content après vevor car j ai acheter un convertisseur de fréquence et il n a jamais marcher depuis le début j espère que vevor va faire un geste merci
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Menhir Menhir
Me.
3 HP
Pas facile de mettre en œuvre et d’utiliser toutes les fonctions , car la notice n’est pas en français…..
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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ducognon ducognon
david
3 HP
commande non reçu
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Respuesta de Servicio al Cliente: Merci pour votre patience et votre collaboration tout au long de cette procédure. Nous sommes heureux de vous informer que nous sommes parvenus à un accord mutuel concernant votre préoccupation récente. Nous nous excusons sincèrement pour tout inconvénient et apprécions votre compréhension. Votre satisfaction est notre priorité absolue, et nous nous engageons à vous offrir une expérience positive avec notre service.
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MB MB
Mr.
5 HP
Obtained this VFD to operate a 3hp Delta Unisaw with a 3phase 220V motor. The VFD does not provide any "enclosure" for connection of input power or 3-phase output. So I utilized a general purpose enclosure underneath the VFD to connect the conduit and bring the individual conductors to the VFD. That enclosure needs to have ventilation to provide for the fans built into the bottom of the VFD. How the VFD is constructed pretty much requires that the VFD be mounted in a vertical orientation, in order for the fans to effectively cool the heatsink. No mounting position requirements mentioned in the instructions. The terminals for connection to the VFD are a screw with a washer under the head. The best connection is a 6mm / 1/4" wide forked spade, although a solid conductor up to 10 guage can fit. If using a stranded conductor, it would be best to solder-dip the conductor for safe and effective connection. The screws for connection are quite short, only screwing out about 4 turns before totally unscrewing, and theres no "stop" to prevent one from totally removing the connection screw. Then, the design of the case is such that it is very nearly impossible to get a connection screw in once removed. Once those installation challenges are overcome, the VFD works great. Press start, and it takes 10 seconds for the motor to gradually come up to speed. A turn knob allows adjustment of speed. In my application, a shop table saw, it would be nice to have big, tactile buttons to push for start/stop, especially the stop. The front panel of the VFD has a membrane keypad, that one must look at and very carefully touch the needed button with a fingertip to get start or stop. There is the provision built into the VFD to connect larger pushbutton switches and relays, to implement more shop-safe start/stop start. Overall it accomplished what I needed, and once I adjust to the slight inconvenience of needing to be more diliberate and careful in turning on and off, will serve very well.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
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Kelsie Kelsie
Dead on arrival! Customer service is horrible! They ignored my request for return
3 HP
Dead on arrival! Customer service is horrible! They ignored my request for return 1 Dead on arrival! Customer service is horrible! They ignored my request for return 1
The product arrived broken in the mail. The housing on the inverter was cracked, the mounts were cracked, It had a broken fan and a bent fin on the cooling system. I emailed the company right away. They were extremely hard to deal with. Customer service kept giving me the runaround. I requested a return , they kept ignoring it. Their solution was to send me a replacement fan so I could repair the inverter myself. Then they continued to haggle me, giving me 3 low offers to keep the damaged product. This company does not stand on their 30 day no hassle free return or the warranty they offer. I ended up having to dispute the charges with my bank, because Vevor would not honor their policy. Buy at your own risk!
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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GAZZOLA GAZZOLA
RUDY
3 HP
I'VE BEEN WAITING FOR NEWS ABOUT THIS PRODUCT FOR ALMOST 20 DAYS. I'VE BEEN PUT ON HOLD SEVERAL TIMES, AND NO ONE SEEMS TO UNDERSTAND MY QUESTION. I BOUGHT THIS ITEM BECAUSE I NEED IT, BUT AFTER ALL THIS WAITING, I CAN SAY THIS COMPANY'S AFTER-SALES SERVICE IS UNRELIABLE. I WILL TAKE THIS INTO CONSIDERATION FOR THE FUTURE.EMBARRASSING!!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Farmer Dave Farmer Dave
Unit fails to save settings
5 HP
Spent literally a week in shop and using all available resources to figure out why unit will not save p50-p55 x1-x6 settings. Saves all settings and changes except those which make it very limited in what can control the vfd externally. We just wanted to add an intermittent switch for both start n stop but that is impossible. So far chat gtp has been the best resource for programming. Shares that vevor have hidden values for saving to eprom chip. . I was unable to find the setting. We are now ordering a Hitachi vfd that is triple price but wil do momentary switches and save settings. We do have another vevor vfd on a conveyor system that works great so not sure why this one is so limited. It will work but note the x terminals will reset when you turn off power. Shop wisely
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24-48 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Rubén Rubén
No te hacen devoluciones
3 HP
Compré un artículo que no cumplía con sus características y no me devuelven el dinero, lo quiero devolver y no tengo obsion
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Agradecemos su paciencia y cooperação a lo largo de este proceso. Tenemos el placer de comunicarle que hemos llegado a un acuerdo mutuo sobre su inquietud reciente. Presentamos nuestras disculpas sinceras por cualquier inconveniente y le agradecemos su comprensión. Su satisfacción es nuestra máxima prioridad, y nos comprometemos a garantizar una experiencia positiva con nuestro servicio.
Tuukka Eronen Tuukka Eronen
Tehoton laite
3 HP
Muuten ihan kiva laite ja kivan hintainen (saisi olla halvempi) mutta ei riitä tehot pyörittämään 1,1kw sähkömoottoria mihin on kytketty nauhahiomakone kiinni. Tehot loppuu hetkessä. En siis usko että on tuota luvattua 2,2kw tehoa laitteessa.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.
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phil jasperse phil jasperse
retired
3 HP
Hooked up ok. It blew up in 2 weeks. No response from my support request. Ads say call or chat, nowhere on thier site can I find a chat or telephone number. Guess I'll buy another from someone else and never use vevor again
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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