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Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

Reseñas de clientes para Carrete de manguera retráctil VEVOR Carrete de manguera de agua 65'x5/8" Giratorio de 180° Montado en la pared

20 m 15,87 mm

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Melissa Bruning Melissa Bruning
Plastic
39,5 m 12,7 mm
When you pull the hose out most or all the way, and retract it the whole thing shakes so bad u til the pin comes out of the bottom. Have to be very careful, it’s only plastic
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Ken Ken
All plastic
39,5 m 12,7 mm
Didn’t hold up very well in the sun.. plastic is breaking.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jake Thomas Jake Thomas
Leaks out of the housing but seems to work fine
There is a small leak coming from the housing of the hose reel. I’m not sure where it’s coming from because I can’t disassemble it. Doesn’t seem to affect the functionality and I’m mostly happy with it. It’s just a little frustrating that it’s already leaking and I just got it.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Stockman Farms Stockman Farms
Great Idea, not so great execution
Had this a few months, already won’t reel back up. It only gets used 2-3 times per week to water plants. Love the idea, just need it to work!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Schürmann Schürmann
-
Der Schlauch ist sehr weich und knickt schnell ein.
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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DS DS
Disappointed Husband
20 m 15,87 mm
I purchased a 100ft model for my backyard for my wife to use to water her flowers. It was the new styl with the black hose. She loved it so I purchased this 65ft for the front yard. This one is the old style with a gray hose. She hates it. My wife is a smaller, older woman and she has problems pulling this one out and getting it to lock. It’s 3 times harder to pull out. I reached out to Vevor tech support and explained the situation and told them I wanted to return this for the new style and I would pay the difference in price. I was told that they sent me the one I ordered and they would not work with me. After 10 emails back and forth and getting the run around. I’m done with Vevor If you order a hose reel from Vevor make sure it is the new style with the black hose. This one works great the gray hose one sucks. Hope this helps someone.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Not really Happy Not really Happy
Not really happy
The product is fine, pricing not nearly as much of an insentive as it used to be. Shipping is absolutely deplorable! I'm talking, enough to make you think long and hard about throwing vevor to the wolves and paying a few dollars more for a company who actually cares about their product being delivered on time (or at all for that matter) They use the most useless shipping companies who either don't deliver the product, or drop the product at the edge of the road rather than actualy delivering (somewhat close) to the door, or some of your product is delivered, then several days later (once you've spent the time to make a claim- then they tell you to check with your all your neighbors, family, extended family, friends, pets, aunts/uncles, old friends, or perhaps a group of turtels that may have tought about looking at what was supposed to be your delivery.....) they might give a $hit... I mean- it's really, truly bad!
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Leaky connection Leaky connection
Leaky nozzles
39,5 m 12,7 mm
The reels are easy to mount and work well. The nozzles do not tighten enough to stop the leaks. The stem of the threaded part turns inside the hose making it impossible to tighten enough.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kjm Kjm
Ok for price
Doesn’t retract smoothly, but otherwise decent for the price.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Chip Chip
Price
Works just like the ad, except for one thing. There is a significant loss of water pressure. I'd say easily less than half that I did have. So much, I disconnected the reel and reconnected my water hose, I still had good pressure with my old water hose that even had several leaks in it. Somewhere there is something constricting the water pressure.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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