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Deshumidificador VEVOR de 35 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

Reseñas de clientes para Deshumidificador VEVOR de 35 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

35 pt

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218 Reseñas
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Mike Schneider Mike Schneider
Dehumidifier
35 pt
Horrible product doesn't pull any moisture out .
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464179129104384] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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gabriel.dugas22 gabriel.dugas22
its not working
35 pt
This thing never worked, it was starting and stoped after 5 seconds. Told Vevor about it and they told me its a usual problem with this unit. Fortunately, i had a fast response and reimbursement from Vevor. Dont Buy this Product. Great service from VEVOR
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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texasoyler texasoyler
Not easy to understand.
35 pt
It’s too complicated for me to understand and use. Please send me a return label and a refund.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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m.pilsea m.pilsea
35 Pints a Week, Not a Day!
35 pt
Small, quiet, and good-looking, but a 35-pint dehumidifier needs to pull 35 pints a day, not a week! There’s plenty of humidity in the air where it’s placed. I bought another 35-pint unit from a different brand and it works great. You get what you pay for with this one. Only suitable for a very small room—it couldn't handle my small-to-medium living room. Do not buy.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ole Dem Ole Dem
Disappointing low performance
35 pt
Low noise during the work, that's a plus. But it takes abnormally long time (days and days and it feels like forever) to reduce the humidity of 800 sq ft basement. Plus, the drain pipe is very small and short and the power cable is short too, making it less portable than expected. And although the drain pipe was attached, in few days I had unexpected alert that the water tank was full. Apparently some water managed to drip into the tank from the connection, as connector is basically not being held by anything. So - rather disappointed with the purchase.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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sendit2jsmith sendit2jsmith
52 pints, BS..
52 pt
52 pints, BS..   1 52 pints, BS..   1
52 Pints!?!? Maybe 2 pints. What the actual hell. I paid $169 + tax and you send me this???
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Unhappy in Mims, Florida Unhappy in Mims, Florida
Damaged used dehumidifier with missing parts
80 pt
Damaged used dehumidifier with missing parts 1 Damaged used dehumidifier with missing parts 1 Damaged used dehumidifier with missing parts 1
When I received my 80 pint dehumidifier the box was crushed bad but I do not think it caused any damage to the product. When I unboxed my 80 pint dehumidifier & opened the back door to check the filter I was very disappointed to say the very least. There was absolutely no filter at all inside the unit & the aluminum fins on the evaporator coil were damaged. There is no way possible the evaporator coil could have been damaged during the shipping process because it is located inside the plastic housing of the unit. The 80 pint dehumidifier that I received looks like a used unit that was returned since the filter was missing & it had a damaged evaporator coil the day I unboxed the unit. I have contacted Vevor customer support & sent them pictures of the damaged unit & the only thing they keep saying is the technical support is reviewing the situation. That is 100% ridiculous & absolutely unprofessional in everyway. How long does it take a person to look at the photos of a damaged product that is also missing the filter. It is impossible for a unit that has an evaporator coil to operate without a filter. It would suck in all the dust, dirt & animal hair into the evaporator coil without a filter causing it to get totally plugged up & cause the unit in turn to burn up due to lack if air flow. This has been the worst possible transaction & experience I have had with Vevor & I truly do not understand why they have not sent a replacement for the damaged unit & a return lablel as well. Unfortunately it looks like I am going to have to contact my bank & Klarna & report this entire situation. This transaction is one of the worst I have experienced with any company & not just because they sent me a used unit but even more so in how they have dragged their feet resolving the 80 pint used, damaged & parts missing dehumidifier that was sent to me. I will do whatever it takes to protect my hard earned money with every ounce of my being.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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wjsmith0105 wjsmith0105
Does not power on
52 pt
I’ve bought several pieces of equipment from Vevor and have always been satisfied. The dehumidifier would not power on. And Vevor will not contact me back about it the issues now. Despite receiving the photos and videos they requested
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mcmotors21 mcmotors21
May be good for 10 sq ft
52 pt
I have been running this dehumidifier nonstop for the past week and it has not pulled more than a pint per day. Humidity levels have not changed.... Gonna try to and return this today😪
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris the Midwesterner Chris the Midwesterner
Not correct labeling of pints its actually half.
80 pt
I bought a 60pt by pelonis. Its nearly twice as big as this "80 pint" and removes twice as much water from the air. I wrote customer service there's no convincing them. Were stuck with a 40pint labeled an 80 pint. Product works well for a 40 pint but the price is the same as all the other 40pints on the market. Should have just bought another 60 pint from pelonis. Not very happy with vevor havent bought anything more since.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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