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Deshumidificador VEVOR de 35 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

Reseñas de clientes para Deshumidificador VEVOR de 35 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

35 pt

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rah1042 rah1042
No customer service response
52 pt
Purchased approx. 6 weeks ago. Unit has never performed correctly. we have to unplug the unit after emptying the water to get it to run again. Sent emails to customer service 4 times, never received a response. Don't waste your money on this.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jimmy Jimmy
Dehumidifier
52 pt
Bought this dehumidifier because it oooks bigger than it is. Only had 2 speeds which doesn’t make much of a difference. I have it in my basement but it doesn’t work as good as my other one i had.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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rd*** rd***
The product came to me in this shape. I want it replaced.
52 pt
The product came to me in this shape. I want it replaced. 1
Your product isn't problem, the shipping was. There was very little Styrofoam protection and it got seriously damaged in shipping. It's not clear on your website where to report problems. I need a different unit. It's all busted up on the corner and some kind of oil is coming out.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sbuker Sbuker
Capacity is not what it really is.
35 pt
I replaced an older 25 pint dehumidifier with this one. It does not work as well as the old one. It is supposed to have a higher capacity than my old unit, but it does not.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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phillukelefebvre13 phillukelefebvre13
Too small
35 pt
Super tiny, hardly removes any moisture from the air.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ro*** Ro***
DON'T
35 pt
It failed to provide effective dehumification in a 240 square foot space. Very disappointed in the product but kudos to Vevor for its customer service response. The product is one star, the customer service is 5 star. I have been happy with other items I bought from Vevor. This was the first customer service issue I had and, based on how Vevor handled it, I will confidently buy from them again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Cody Lane Cody Lane
does not work
30 pt
This thing is completely useless in my 500 square feet basement
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Martin Martin
Ne fonctionne pas
80 pt
Ne marche pas .jai attendu 24h après l’avoir reçu comme indiqué & le compresseur ne démarre pas ! Après 2 semaine de retard sur le shiping de plus , très déçu !
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ken B Ken B
Beware of the fake ratings
35 pt
There is a reason this unit doesn't have a very large tank for moisture collection. It is because the unit cannot do anywhere near its rating. A more realistic number is 1/10 what it is rated for. So the 35pint rated is more like 3.5pints per day. And this is at normal basement temps of about 65f and at 70+% humidity (a level which this unit should EXCELL). Ratings should at least be for room temp when you test at a minimum. Sure, do it at saturated air levels, but do a realistic temperature so someone doesn't buy a 35pint rated unit thinking it will at least draw out half that. I needed 12pints per day removal and I get way less than that. I get that other companies do it too, but set yourself apart and give us numbers we can actually count on when making a purchase decision.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Gage Kuhns Gage Kuhns
Dehumidifier
35 pt
Overall a good little dehumidifier. It does not remove the amount of moisture it claims to though. I had to get a second one and they still never satisfy at45% humidity in my basement. They run 24/7. Overall they do keep the humidity lower then if I didn’t have them though. Basement is within the specified square footage for one unit, but two don’t even satisfy.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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