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Filtro externo VEVOR de 528 GPH, de 5 etapas, con potente bomba, sistema de limpieza y circulación de agua con material filtrante para acuarios y peceras grandes de hasta 150 galones, para agua dulce.

Reseñas de clientes para Filtro externo VEVOR de 528 GPH, de 5 etapas, con potente bomba, sistema de limpieza y circulación de agua con material filtrante para acuarios y peceras grandes de hasta 150 galones, para agua dulce.

2000 L/h

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lenerd.mckinney lenerd.mckinney
not impressed
This canister was oversold. Just adequate in filtration not exceptional like the claims. Wish I had left it in the warehouse.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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John leinberger John leinberger
Mr
It lasted for a couple months and then it started leaking and cracked at plastic inlet valve
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cole Falco Cole Falco
2 stage canister filter
Build quality is great, but the pump itself is weak, barely move any water
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John Tapocik John Tapocik
Owner
It doesn't pump as well as my last pump advertised with the same GPH and its already noisy after two weeks.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sanjit Sanjit
Does not work for me
Unfortunately, it got blocked within 10 days of use. Now sitting idle. I had contacted the Vevor team to send it back before use, but they did not really care.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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fishbuster123 fishbuster123
Customer service is the worst
Customer service is the worst 1
The worst mistake in my life was the order from Vevor the customer service is horrendous. Been on chat live with someone for more than an hour and a half. Every question takes them 15 minutes to answer back will never ever do this again. I can’t get anybody to help me. I have $6000 worth of fish sitting there in the balance nobody cares. Nobody calls me back. There’s no phone number to get a hold of them chat live is I called on three different devices was the same person. One person operating all the customer service 15 minutes in between questions and then just cut me off end of the conversation and I had to start over and I’m on another hour still waiting. No one’s answering me back.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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joeirving4556 joeirving4556
doesn't supply replacement parts
I bought this less than a year ago and it started leaking asked for replacement parts and they told me they dont sale the so now im stuck with a less than a year old filter that leaks
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Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Aaron French Aaron French
You won't be happy.
Leaks air terribly. You have to lean it side to side to get air to escape. will then run fine for a few days. Sad thing is this is the second canister filter I have purchased from Vevor. On the first I even purchased extended warranty. when it also leaks air to the point of pushing no water, i contacted customer support. They informed me that they would send me $30. Then I informed them that I had over $XXX of fish in my tank and needed a replacement they said i had to send the entire unit, including tubes, and media in the original box. Well i didn't have the original box, plus i bought the 3 year extended WARRANTY! so then i said i just wanted the head gasket O ring. They said they dont make their own parts and offered to send me $50 to have the canister filter repaired. Suckered me twice. Both filters have to be tipped side to side to function for three days max then repeat tipping or bleeding the outlet hose to remove trapped air. Before you suggest priming the orange pump handle-you cant it is vapor locked and you will snap the push rod. Listen to me. If you want a hassle free canister filter, dont buy the grey and orange ones. Still not satisfied with product or customer service.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aaron French Aaron French
Odds are you will not like this.
Leaks air terribly. You have to lean it side to side to get air to escape. will then run fine for a few days. Sad thing is this is the second canister filter I have purchased from Vevor. On the first I even purchased extended warranty. when it also leaks air to the point of pushing no water, i contacted customer support. They informed me that they would send me $30. Then I informed them that I had over $XXX of fish in my tank and needed a replacement they said i had to send the entire unit, including tubes, and media in the original box. Well i didn't have the original box, plus i bought the 3 year extended WARRANTY! so then i said i just wanted the head gasket O ring. They said they dont make their own parts and offered to send me $50 to have the canister filter repaired. Suckered me twice. Both filters have to be tipped side to side to function for three days max then repeat tipping or bleeding the outlet hose to remove trapped air. Before you suggest priming the orange pump handle-you cant it is vapor locked and you will snap the push rod. Listen to me. If you want a hassle free canister filter, dont buy the grey and orange ones. Still not satisfied with product or customer service.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Doug Weatherly Doug Weatherly
Buyer
Work stops flowing all the time
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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