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Horquillas para palés de tractor VEVOR de 58,7", con capacidad de 4000 lb, para minicargadoras.

Reseñas de clientes para Horquillas para palés de tractor VEVOR de 58,7", con capacidad de 4000 lb, para minicargadoras.

No 4000 lbs

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1112 Reseñas
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Jamie Jamie
Mr
Customer service is horrible! Only received part of my order. Ordered the product in February and customer service said I had to wait until April to receive a refund or reorder.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sherry Major Sherry Major
Terrible communication from this place!
60 pulgadas 4000 lbs
We have spent alot of money here and always been pleased with what we've gotten. We ordered this and would like to use it, but box was damaged in shipping, and paid for insurance. We are still waiting on replacement parts a month later. Filled out a claim ticket on Feb 14th. It is now March. 19th. No physical phone number for Vevor found, and got brushed off on live chat yesterday. NOW OVER 30 DAYS and if no answer to my request made again today on the website.....
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jan Bartmann Jan Bartmann
Dr.
Sehr billig verarbeitet. Ist beim ersten Gebrauch verbogen. Wird nicht wie auf den Bildern mit Schraubbolzen verkauft, sondern nur mit minderwertigen Bolzen mit Stift. Passt nicht wie beschrieben an Kat 1 und 2
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Respuesta de Servicio al Cliente: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Gunnar Broberg Gunnar Broberg
Ranch manager
60 pulgadas 4000 lbs
The 4 screw rods were not in the packaging. The forks are useless without them. Please forward them to me as quickly as possible. Ship to: 33619 W Gold Nugget, Wickenburg. az., 85390.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Francis Motswenyane Francis Motswenyane
Not a universal fit
43 pulgadas 2000 lbs
This doesn't fit all buckets. Your bucket need to be flat for this to work. The supporting bar is a bit flimsy. I attempted to return it but vevor wanted me to pay for postage. Given the weight of this equipment it was not worth returning. It's sitting in my garage gathering dust.
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Bob Bob
Not worth it unless you only have pallets
These were made without anyone actually testing them or they would have noticed the constant issues. 1. You HAVE to buy the bar for the middle or else they just spread apart. It is sold separately. It also doesn't stay where you adjust it and slips up and down the forks. 2. No matter how tight you clamp these, they slide around, twist, and damage your tractor bucket. You literally cannot pick anything up unless it is a pallet. 3. The ends of the forks are 45degree angles. They are so blunt, they don't slide under anything. Just get actual forks and don't piss yourself off. :(
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Narinder Narinder
Vice president
60 pulgadas 4000 lbs
Item did not work as working working with support right now.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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charles charles
small farmer
60 pulgadas 4000 lbs
missing screw rod bolts cant get with vevor crappy cant use
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Tony B Tony B
Not as described,
The forks would not sit properly on the bucket, ended up selling at a big loss.. wouldn't recommend at all..
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ronnie-Ann Ronnie-Ann
Ms
60 pulgadas 4000 lbs
I purchased this item. It's missing 2 of the 8.8 bolts. I contacted them via chat, as there is no other way to talk with anyone. It's been 4 days and no one has responded to me about this issue. I contacted them on a Saturday and they said within 1-2 days someone would get back to me. On day 2, I contacted them again via chat, and they came back with the same thing, someone will get back to me in 1-2 days. I told this other person that I want this resolved asap as these forks were purchased as a Gift. The response was that they would escalate my issue. Well here it is another day with no response. Then they have the nerve to send me a survey on my chat with their representative. This company is terrible. I would never recommend them and I'm going to contact the Better Business Bureau and report them. This company Vevor is quick to take your money but are sure to make sure that you can not contact them by phone but only by chat. The customer service chat is from another country. This business should not be allowed to sell their products in the USA. This is a terrible company. BUYER BEWARE!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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