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Horquillas para palés de tractor VEVOR de 58,7", con capacidad de 4000 lb, para minicargadoras.

Reseñas de clientes para Horquillas para palés de tractor VEVOR de 58,7", con capacidad de 4000 lb, para minicargadoras.

No 4000 lbs

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RB RB
Missing part, poor customer service
60 pulgadas 4000 lbs
This item arrived missing one of the yellow anti-slip plates. Since I opened it after the 30-day return window, I couldn't return it. I've never been able to use the item. I don't recommend this item.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Justin Justin
Was missing the clamps.
60 pulgadas 4000 lbs
Box came damaged and was missing the clamps. It was a real hassle dealing with customer service and instead of sending replacement clamps, they offered me $20.00 (it's not like you can pick up these custom clamps at your local hardware store). After going back and forth with them and not being very helpful they eventually offered me $42.00. I finally accepted the $42.00 just to not deal with them anymore and now I have to make my own custom clamps just so I can use my pallet forks, witch I'm sure is going to cost me at least $42.00 plus my time.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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William William
owner
60 pulgadas 2000 libras
I cancelled my order and received a refund. I then ordered from a different company, same thing, great delivery time and they work like I had hoped they would.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Randy Wray Randy Wray
Fboff
43 pulgadas 2000 lbs
I got a fuck8ng carpet instead of forks
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Jeffrey Jeffrey
Missing all of the clamping bolts and plates! Buyer Beware!
60 pulgadas 4000 lbs
The 4000 lb. 60" clamping pallet forks arrived without the ability to actually clamp to the tractor bucket. The four clamping bolts and nuts were not on the forks and it also arrived without the protective plates. Customer service has not come up with a solution as of yet. I think its because they cant sell the parts separately. I am not the only person who has had this exact issue. I have purchased several items from Vevor, and this experience will likely make it my last.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Morana Revel Morana Revel
Don't buy, parts are missing you can't find in the States
60 pulgadas 4000 lbs
Arrived without the bolts that fit the deep threads to hold it onto the bucket, so it cannot be used. These are metric, cannot be located locally and we could buy for months trying to match them online. They have refused to send any and offered a measly $20 refund, which would not cover the cost of 2 bolts locally, much less the cost online with shipping. That is even if we could find ones with the correct thread patterns. We are planning on returning these for a refund as they cannot be used without the missing parts.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Charles Charles
Worst forks ever
43 pulgadas 2000 lbs
Don't do it very dangerous didn't like
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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TJ TJ
None
43 pulgadas 2000 lbs
Parts were manufactured incorrect. The centering bar was welded on backwards so there is not way to secure it to the fork on one side. I have to redrill the hole and wels a nut on it to make it right.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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John Steele John Steele
Forks
43 pulgadas 2000 lbs
Never received. Delivered somewhere else but not to me. Customer service was not helpful at all.
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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SUNSHINE SUNSHINE
owner
43 pulgadas 2000 lbs
All I can say is you get what you paid for and I way over paid for this item I give it one star simply because I couldn't give it 0
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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