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VEVOR - Máquina comercial para hacer granizados con un solo tanque de 15 l, de acero inoxidable, para 60 tazas de batidos de margarita, ideal para fiestas en casa, restaurantes, cafeterías y bares.

Reseñas de clientes para VEVOR - Máquina comercial para hacer granizados con un solo tanque de 15 l, de acero inoxidable, para 60 tazas de batidos de margarita, ideal para fiestas en casa, restaurantes, cafeterías y bares.

1x15 L

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194 Reseñas
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Brandy Shriver Brandy Shriver
Horrible Company
2x15 L
Horrible Company  1
The machine is less than 2 months old and has grease leaking from machine into slushy mix and I cant get anyone to contact me for help. Ive tried email, theres no chat button that works on their site and I googled a phone number to call and it just rings then says no one is available to call and I need to call back later. My machine has been down for over a week now with no help
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Madison Ortega Madison Ortega
Owner
2x15 L
Owner  1
I ordered a slushie machine from VEVOR in March 2026. After placing the order, the FedEx tracking number never updated beyond “Label Created,” and the package was never delivered. I contacted customer support multiple times and opened support tickets. Each time, I was told that the delivery had exceeded the shipment window and that I would be issued a refund. Despite these assurances, several months have passed and I have received neither the slushie machine nor the promised refund. The most frustrating part has been the lack of follow-through. While support acknowledged the issue and agreed that a refund was warranted, the refund was never processed, and I have been unable to get a meaningful resolution. Based on my experience, I would be very cautious about ordering from this company. I paid for a product that never arrived and was promised a refund that I still have not received.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution and a proof to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ahmad Hamid Ahmad Hamid
Manger
3x15 L
Manger  1
Unless you have money to thru a way don’t buy this peice of scrap one month of use half ass working now 2 of three bowls stop working And their service department is not with a damn I’m pissed
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brad Hull Brad Hull
Sweet Creek & Coffee
2x15 L
Does not work good for smoothies! Very hard to regulate between liquid and frozen. As we've had this to long to return it we will probably just keep it and serve cold drinks through it.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Rod Rod
They break easily
2x15 L
They do not last if you are thinking of using them for long periods of time! The gears and compressors break
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Gay Nell Jenkins Gay Nell Jenkins
Mrs.
1x15 L
I bought this slush machine on May 25 to use for my family and friends making our favorite punch. I did that 4 times until it wouldn’t freeze for a baby shower last Sunday. The next day I made a new recipe of punch and again the only freezing I got was pea-size pieces of ice. These would float around and as soon as the motor silenced, the ice would melt. Over this past week I have contacted customer service with many difference fixes for my problem. The one I got most was to lower the temperature which I did. They suggested from -9 to -15. At -5 my punch was frozen solid but with the little balls of frozen punch. I was told to video the machine. I made more punch and did that videoing with help from my daughter to learn how to do it. When it got frozen, the punch would not dispense. It took about an hour to felt the punch so it would come out so I could clean the machine. I have had no useful help since I have been trying to get help. One answer was that this has alcohol so I needed to reduce the temperature. No where did I say it has alcohol. Actually it was for our church last night. After the trouble of making the video, the response I got was that the dispenser had not been used enough. I gave them a week to help me with this machine, but I got none.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Antoine Davison Antoine Davison
Slushie machine out of the box with issues.
3x15 L
This machine arrived in good shape. We had high hopes for this machine but out of the box it has an issue with throwing an error code, beeping and shutting off on the 1st 15l tank the other 2 work fine this machine makes 3 different slushie flavors at once but only 2 of them works. I've contacted them about this item and received no help at all.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mitul Kumar Patel Mitul Kumar Patel
Sluhsie not working
3x15 L
The sluhsie makers it’s been a few days since I’ve started using the machine and the temperature doesn’t stay constant and there is als no manual that came with it and I tried to contact vevor but still haven’t had no reply. It didn’t make the slushie in the good consantsiy that it should.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jarosław Jarosław
SPEED Firma Transportowo Usługowa Grażyna Kramerska
Do dziś nie otrzymaliśmy faktury za ten zakup ponadto urządzenie jest uszkodzone gdzie je mamy reklamować ?
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany poprzez kontakt mailowy. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
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Jos Jos
Slush machine
Machine komt plakkerig vies en met schade aan,overduidelijk geen nieuw product maar kennelijk een retour.jammer had hem dringend nodig maar weiger te betalen voor deze rommel
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Geachte klant, dank u voor uw geduld en begrip. Uw verzoeken worden momenteel verwerkt, en ons team werkt met toewijding aan een oplossing die aan uw verwachtingen voldoet. Wij raden u aan om regelmatig uw ticket en e-mails te controleren om geen updates te missen. Voor extra vragen staan wij u graag ter beschikking.
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