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Máquina de chispas frías VEVOR, paquete de 2 controladores de fuegos artificiales de 700 W de potencia, altura ajustable de 2 a 5 metros, con sistema DMX avanzado, pantalla LED, asa portátil, aleación de aluminio para DJ de escenario, bodas, eventos y fiestas.

Reseñas de clientes para Máquina de chispas frías VEVOR, paquete de 2 controladores de fuegos artificiales de 700 W de potencia, altura ajustable de 2 a 5 metros, con sistema DMX avanzado, pantalla LED, asa portátil, aleación de aluminio para DJ de escenario, bodas, eventos y fiestas.

700W 2 Unidades

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Antaquila allen Antaquila allen
Mrs
700W 2 Unidades
I used them 2 x and they stopped working
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ravi Ravi
1 machine will not even power on
700W 2 Unidades
I bought 2 cold sparks from you guys but I am regretting as 1 will not even power on while other throws heated sparks instead of cold. 1 star rating as you did not test your product before shipping it.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Daniel López Daniel López
Doesn’t work
500W 4 Unidades
Doesn’t work  2
Hello, I am writing to notify you that approximately two months ago I purchased four of these machines for an event for my daughter. When I went to use them, one of the machines — the one with the serial number shown in the attached photo — did not turn on properly. The unit has power, but the screen does not turn on and the machine is not functioning. I would like to know if this product is still under warranty and if it can be repaired or replaced. Please let me know the next steps and what information you may need from me. Thank you for your assistance. Best regards,Daniel Lopez
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lynette Baker Lynette Baker
Purchaser
700W 2 Unidades
These came broken they did not work and I am having a very difficult time getting a refund. They offered me half my money back for a product that never worked.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
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Rafa Rafa
Mal sabor de boca
E probado los dos me e gastado el dinero y solo uno va como debe ir quema bien el producto y se ve pero el otro parece que no tiene un buen funcionamiento que apenas sale chispas
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Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
Comité des fêtes de Beauchamps Comité des fêtes de Beauchamps
Pas cher mais
Première utilisation. La quantité d’étincelle n’est pas énorme mais elle est satisfaisante au vu du prix d’achat. Deuxième utilisation en plein spectacle, une sur deux nous lâche ça fait très moyen, nous sommes déçus.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Patricia Keller Patricia Keller
Mrs
700W 2 Unidades
I bought two cold spark machines and only one works. I have been trying to reach the company to let them know the machine doesn’t even turn on. Can I please replace it or send me my money? I have not been able to reach nobody. They have a phone number that nobody answers. They say they’ll get back to you and don’t. I am still trying to reach them.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Raza Malik Raza Malik
Scammy Company
700W 2 Unidades
This company is a total scam. Do not buy any products from them. I bought the cold spark machines which do not work. And, they won't take them back. They keep telling me to watch videos and send videos. Such a waste of time and waste of money. I will work with my credit card company and start a dispute. Horrible horrible company!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mohammed Khan Mohammed Khan
DJ
700W 2 Unidades
Received the item not working out of box, does not power on one of two units the other works fine but customer service is nonexistent chat feature not functioning and customer service phone number online is constantly busy no answering service. Product has loose items inside you can hear when moving it.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Khadija Khadija
Dj
700W 2 Unidades
it’s overheating and leaks not working well
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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