Reseñas de clientes para Máquina para fabricar hielo comercial VEVOR, 72 kg/24 h, capacidad de almacenamiento de 30 kg, 80 cubitos de hielo en 15 minutos, pantalla digital LED, autolimpiable, para bares, oficinas y restaurantes.
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Tiszaújváros
Jó minőségű. Hátránya hogy hangos, kicsit lassu, de jó minőségű jeget gyárt . Csak csapról üzemel tartályból nem lehet a vizet adagolni .
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BROKE after 6 months and again 11 months in!!!
BROKE after 6 months and again 11 months in!!! Poor quality and impossible to fix, this is my 2nd machine purchased from VEVOR!! Low quality and hard to get customer support.
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Owner
Terrible. Unit stopped working after one week of use. After contacting support, we provided all of the requested pictures and proof that the unit was faulty. We paid over $400 for the unit and were offered a refund of $118 and told we could keep the faulty unit. Thanks Vevor! That just means we now have to find a way to dispose of a bulky unit that doesn't work. It takes days for technical support to respond every time there is a correspondence. Do not buy. Vevor support is the WORST EVER> I would give 0 stars if I could.
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Machine a glacon
La machine a glacon ne fonctionne plus !!!
Les glaçons ne tombent pas du bac et reste coller au bac en acier donc plus de glaçon ..
A 250 euro la machine elle n'a fait qu'un seul été je trouve que c'est honteux ...
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Shop Manager
The machine has stopped producing ice every 2 months or so for us. The first time I asked for assistance from customer service, they just sent a new motor for me to replace myself. While this did fix the machine for a time, there was no response to keep it from happening again and they completely ignored my request for suggestions to keep it functional. Of course it gave out again and now are not responding to my requests for a return/refund.
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Worked for less than month, poor customer service
Bought it, installed few week ago and it quit working. Look for some assistance and it took them a week to respond then they have the nerve to tell me the case will be closed with no resolve. They sell cheap junk.
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Owner
I ordered this item in May. Fed ex said it was delivered. I never received it and the situation has not been resolved. I have asked to speak with a customer service representative. All I get is a generated response by email. Vevor as a company needs to make this right.
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Owner
Makes sheets of ice that have to be broken down instead of individual ice cubes
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Owner
So far the machine works, but I have not been able to get support to help me change the ice cube size. When the cycle drops the cubes they do not break apart so they drop as a sheet of ice that you have to break up. For some reason, tech-support cannot figure out that I just need help with the settings.
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owner
I am wondering if this is under warranty I bought it September of this year and it appears that the motor pump quit working
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