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Máquina de hielo comercial VEVOR, 130 lb/24 h con capacidad de almacenamiento de 16-30 lb, empotrable/de pie/bajo mostrador, máquina de hielo de acero inoxidable con pantalla LED y autolimpieza, para bar doméstico y restaurante

Reseñas de clientes para Máquina de hielo comercial VEVOR, 130 lb/24 h con capacidad de almacenamiento de 16-30 lb, empotrable/de pie/bajo mostrador, máquina de hielo de acero inoxidable con pantalla LED y autolimpieza, para bar doméstico y restaurante

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378 Reseñas
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Cody Cody
Makes ice but…
Makes ice but… 3
Makes ice very well but as the ice in the bin builds. The new ice gets hung up on the discharge flap and it causes an error. With the error on the display it stops making ice. It needs to be babysat and ice broken up or it stops making. Makes about 15lbs of ice before it starts to act up. No where near the 30lb capacity they advertise. I have sent videos and pictures of what is happen and VEVOR says that it is operating normally. It needs a bigger storage bin to truely make 30lbs of ice unattended.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jaime Jaime
Condensation
Condensation  3
The ice machine itself works great. But be careful where you keep the ice machine. The hose that drains creates so much condensation that it’s going to create a massive puddle.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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coppercanyonplumbing coppercanyonplumbing
capacity's not as advertised
works well. not as advertised. it only holds 10 lbs and produces 30lbs per day
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Mike Groff Mike Groff
Vevor ice maker
I expected the unit to continue to chill the ice! Seems to not stay cold inside ice box and is continuously melting and remaking ice
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Chris Chris
About half the machine the specs claim.
The machine came with almost everything you need, I had to spend five bucks at the local hardware store to get the water supply to it. I really like the user interface, and the design of the machine. Machine looks like all the things that could fail are probably pretty easy to replace if the parts are available. The main downside is that it can only store about 10 lb of ice before it stops. Making more. If you're watching it all the time, you could probably double that shuffling the ice around to fool the sensor that tells the machine that the bin is full. In a space kept at 75° f. It can produce about 3 lb an hour. You can't beat the price, and I expected the specifications to be a little inflated, so overall I'm pretty happy with it. I'm feeding it water through the Coca-Cola filter system, so hopefully it'll have some longevity, but it's too early to tell.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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keith koeffler keith koeffler
Not the best
Works ok ice comes off on a block have to break up the ice. Tend adjusting time didn't help. When bin full keeps making ice only stops is the block of cubes sit on the flap. Don't think I would buy this again.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Dany Claveau Dany Claveau
Acheteur
The machine arrived damaged. I sent photos and received an email saying I would hear back within 48 hours, but I haven’t received any follow-up. Other than that, it works well.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ja*** Ja***
Excelente la fabricación de hielo pero muy ruidosa
La máquina funciona muy bien pero hace demasiado ruido, podría ser más silenciosa, si las vas a poner dentro de casa, ojo donde la pongas.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
Greg Bartholomy Greg Bartholomy
Creates more ice water than ice.
This machine does not work as well as I thought it would. It creates a lot of ice water that constantly needs to be drained.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Zach Zach
Thought it was going to be awesome
It puts out a lot of heat. Ice melts really fast in the bin. Which may have something to do with the heat out put. Its hard to set up a proper drain line unless you want to commit to a floor drain.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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