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Máquina de hielo comercial VEVOR, 130 lb/24 h con capacidad de almacenamiento de 16-30 lb, empotrable/de pie/bajo mostrador, máquina de hielo de acero inoxidable con pantalla LED y autolimpieza, para bar doméstico y restaurante

Reseñas de clientes para Máquina de hielo comercial VEVOR, 130 lb/24 h con capacidad de almacenamiento de 16-30 lb, empotrable/de pie/bajo mostrador, máquina de hielo de acero inoxidable con pantalla LED y autolimpieza, para bar doméstico y restaurante

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378 Reseñas
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Mike Mike
less than 90 days and wortless
less than 90 days and wortless 1
Pictures of issues and a week of messages with extended warranty and all we get is more stupid questions. Only communicate at night after we're asleep so NO LIVE COMMUNICATION. I have bought Vevor products and were happy but this has ruined their reputation with me. I need the machine now and all I have is a blinking red light and useless customer service.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Adam Mealor Adam Mealor
it’s trash
first off this item is a piece of junk! the pictures show that you can feed this ice maker with bottled water, that’s bull shit, you need an external pump, so I ordered it, then it’s not even producing ice, it’s just going through the cycle and not scan making ice. such a wast of money! do not purchase this machine!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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abner.flores abner.flores
Avoid
Bought it in August, worked well for about a week and a half, now it stopped making ice, avoid avoid avoid.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David arthur David arthur
Ice machine
Don't pump water
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jackendiana jackendiana
I realy dont know
Nederland been delivered !!! So to rate the machine is kind of difficult! 😢😢😢
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Ang Olson Ang Olson
Homeowner
JUNK. I CANNOT SAY IT LOUD ENOUGH!!!! I have been D!CKIN around with this thing for 2.5 hours. I got it to run 1 cycle. It ranis a ton of water straight through the drain. No support number. No support by the time i got off of work. Ai even said it has a clunky sequence of buttons to push. I thought Vevor brand was decent with decent prices. I have changed my mind now. So frustrated i will lay here awake thinking about it. My letter to Vevor "I am requesting a full refund and a prepaid return shipping label for VEVOR ice maker model LB70TA-D. The unit arrived Dead on Arrival (DOA) with a severely defective control board and mechanical failures. The screen is permanently locked in internal technician loops (flashing P00, 21:51, and 21:58) and the touch sensors are completely non-responsive. Additionally, the water float switch is jammed, and the system is continuously dumping all incoming water directly out of the gravity drain rather than filling the reservoir. Please process this return immediately." Plus, i bought the insurance for 3 years for it. Willi get that money back? Doubtful
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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rusduber rusduber
Ice maker
Not a fan of it. Have had multiple issues out of the box and even thought I was told I would be able to return without an issue, it seems not to be the case. The door on it is warped, so it’s hard to open. Which also is probably the reason it would hold ice very long. The unit has a leak from somewhere, I do not buy a new product to become a repair man or troubleshoot a new product. So far it’s been 3 weeks with emails back and forth with no progress on returning. I have already purchased a new machine.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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shanelaird67 shanelaird67
What is wrong with it.
The icemaker will not work I had it installed and it will not pump the water into the icemaker from the water line. Please help. 803-261-8284. Shane Laird
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mi*** Mi***
That what is described on what you say it is
Not happy with this ice machine, doesn’t hold the amount of ice as it says, maybe 25 lbs that it store in the bin. This would be great for a house, but not at all what the description said
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Robert artis Robert artis
Pissed off customer
I want my money back received ice machine Manual is not helpful Tried customer service and no response or help What do I have to do to get my money back? Unit will not pump water at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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