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Sistema de agua desionizada VEVOR para lavado de autos, sistema de agua para lavado de autos impecable con 2 resinas DI de 4 L, válvula de derivación y medidor de TDS, filtro desionizador de agua portátil y sin contacto para autos, vehículos recreativos y ventanas.

Reseñas de clientes para Sistema de agua desionizada VEVOR para lavado de autos, sistema de agua para lavado de autos impecable con 2 resinas DI de 4 L, válvula de derivación y medidor de TDS, filtro desionizador de agua portátil y sin contacto para autos, vehículos recreativos y ventanas.

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Disappointing Quality and Customer Service Disappointing Quality and Customer Service
Customer
Desionizador (Con Válvula de Derivación)
Customer 1
The product is advertised as a 10L water filter yet the container is only filled 3/4 of the way with resin beads making it a 7.5L resin filter. Very deceptive marketing and advertising. When water filter resin containers are filled they are supposed to be filled to the neck of the bottle to operate as specified. This device does not operate properly due to the missing resin. Although the filter did lower my TDS readings it did not achieve the close to zero levels as hoped. Contacted customer service explaining the situation and they dismissed the situation claiming it was filled properly. Obviously they're not aware how these devices are suppose to be filled to operate correctly. When not filled completely water will not filter adequately to eliminate water spots. Very disappointed with the product but more so how their customer service team handled the situation. This is very disappointing as this is my first purchase from Vevor and will be my last due to the product quality and lack of customer support.
14 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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al*** al***
No satisfaction
Desionizador (Con Válvula de Derivación)
I've never received it. I've been trying to get it for over a month now. I continue to get emails and no answers.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Wakedrick Alexander Wakedrick Alexander
Mr.
I am seeking to get a refund for this product.. I set it up and nothing is working and it's leaking.. I had high hopes for this... but I haven't gotten any response for return process..
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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ethanrose562@gmail.com ethanrose562@gmail.com
Poor Quality/ service
Poor Quality/ service 1
Push cart came in damaged . Completely bent .Contacted support , no one called me back as they said someone would within 24hrs contact me to either send a new one or process a return. Still no call after 4 days.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Alick Sandoval Alick Sandoval
Tank is great but resin is poor
Desionizador (Con Válvula de Derivación)
Tank is great but resin is poor 1 Tank is great but resin is poor 1
I set high expectations and was excited to use this water system for my detailing business, but it didn't even filter anywhere close to spot-free water. It didn't do what was advertised and arrived three days late. I do enjoy the structure and build quality of the water tank itself, but the resin held it back from its full potential.
8 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vlad Vlad
Terrible Gray Film on the Car
Terrible Gray Film on the Car 1
Assembled everything, flushed the system multiple times, it leaves a horrible gray film on every car you wash. And yes I’ve tracked this down to the DI system. It’s not my soap, not my ceramic coating, not my pressure washer or anything like that, it’s this resin leaving these terrible marks. Been trying to figure this out for too long so can’t return the system now, stuck with this “amazing” purchase.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mikeyo10q mikeyo10q
Terrible response from vevor
Desionizador (Con Válvula de Derivación)
Thing is a piece of shit. Sprays resin out of the hose. Need to return
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Francesco Francesco
Spedizione
Desionizador (Con Válvula de Derivación)
Merce mai consegnata Perso soldi
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Bill Winchester Bill Winchester
Chief bottle washer
Desionizador (Con Válvula de Derivación)
I can’t review this product because it never showed up. I waited and waited for delivery but when it was supposed to be delivered I got a message it was shipped back to vevor. I gave up and asked for a refund which thankfully showed up because the whole thing was beginning to feel like a scam.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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filter system filter system
disappointed
Very confusing setting it up, leaks all the time
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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