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Taladro percutor rotativo VEVOR SDS-Max de 1-9/16 pulgadas, taladros con cable de 13 A, martillos cinceladores de alta resistencia con control de vibración y embrague de seguridad, martillos de demolición eléctricos de velocidad variable, herramienta eléctrica para hormigón

Reseñas de clientes para Taladro percutor rotativo VEVOR SDS-Max de 1-9/16 pulgadas, taladros con cable de 13 A, martillos cinceladores de alta resistencia con control de vibración y embrague de seguridad, martillos de demolición eléctricos de velocidad variable, herramienta eléctrica para hormigón

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mmahan5820 mmahan5820
Not received
Not received tool was sent to wrong address unknown reason item was refunded
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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hoyd hoyd
The size advertised is confusing
At best confusing. It may work but the included largest bit was 12mm, not 1/2 inch. I have no idea what it means by 1 and 1/4 inch SDS. Other smaller ones have the same bits. I may update this review after buying larger bits. Stand by.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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OCTAVIO GUERRERO OCTAVIO GUERRERO
MANAGER
THE SDS MAX FLOOR SCRAPER IS BROKEN, IF YOU WANT I CAN RETURN TO GET A NEW ONE
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Timothy DeScala Timothy DeScala
Customer
This 1 9/16 rotary hammer drill looks pretty good, I had a problem in that the drill bit that was supposed to be in with the tool wasn't there. I had a bad time communicating with customer support and got very frustrated, I was going to cancel my account, BUT after a bunch of attempts to get it through to them I didn't recieve the drill bit and without a resolution I was fed up and I would just return the item for a refund. Then I was unable to complete a return item, then I had had it and told them They had just lost a customer over the lack of customer support, well they responded back with apologies, with an offer of sending another tool, or refund the purchase, and I just keep the tool, I sure don't need 2 tools I can't seem to get bits for, and they refunded my money making me whole. I don't know if I'll get any use out of it, but I do believe I'll keep my account, and continue to do business with VEVOR . Hopefully they can make improvements to the customer support site, and maybe if I have issues in the future we will be able to work them out more amicably for both parties. As it is they didn't lose a customer over this, it just seems there is a communication breakdown. I would have just assumed been able to get the bit I was supposed to have, and been able to source other bits for that tool, but as of now I am whole, and I may even get some use out of the tool, as of now time will only tell.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Joseph Joseph
Mr
Small jobs is ok not for big jobs
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Andrew Andrew
Great drill, Poor SDS Chuck
I think the drill has really good power, but the fit and finish could use some work. The SDS chuck locking mechanism needs some work after applying a bunch of lubricant and really forcing in the bit, I was able to get it to lock in. The calibration of the pin that lock the bits in could use some work
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Lloyd Harder Lloyd Harder
Mr
Little.jackhammer back in February either. I see now rhat i research. That it was paid for but no delivery
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andrew Grimm Andrew Grimm
Chuck didn’t work
Great drill if the bit would stay in. The chuck does not work. The drill came like this out of the package.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Theo Theo
Mr
Drill has a selector for 3 features: Drill, hammer and hammer drill. It is very misleading since the drill feature is not functional. This is very bad, since core bits cannot be used, and you are forced to work in the noisy setting. Very disappointing
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Teo Teo
mr
Drill has a selector for 3 features: Drill, hammer and hammer drill. It is very misleading since the drill feature is not functional. This is very bad, since core bits cannot be used, and you are forced to work in the noisy setting. Very disappointing
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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