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Taladro percutor rotativo VEVOR SDS-Max de 1-9/16 pulgadas, taladros con cable de 13 A, martillos cinceladores de alta resistencia con control de vibración y embrague de seguridad, martillos de demolición eléctricos de velocidad variable, herramienta eléctrica para hormigón

Reseñas de clientes para Taladro percutor rotativo VEVOR SDS-Max de 1-9/16 pulgadas, taladros con cable de 13 A, martillos cinceladores de alta resistencia con control de vibración y embrague de seguridad, martillos de demolición eléctricos de velocidad variable, herramienta eléctrica para hormigón

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old man old man
none
need refund wont give it!
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Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively handling your issues and are dedicated to finding a resolution that meets your needs. Please check your ticket and email on a regular basis for updates regarding the progress. Don’t hesitate to contact us if you have more questions or need further help.
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Alireza Alireza
I bought it because of prices tag
Which it was wrong, 2 of the accessories it was missing when I resivd the package, is not strong enough to go concrete wall it crashed on me first time used , I don't recommend this
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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stephen stephen
sdasfg
Good price. not so much Quality,.. Lasted 1 day of use and hammer function quit.,
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Respuesta de Servicio al Cliente: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
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William Ploetz William Ploetz
Owner
Speed control burned up after only a few minutes of use. Had plenty of power and didn’t overheat. It just smoked and died.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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Kenny Kenny
owner
Vevor is a Chinese scam. I had a problem with a product and contacted them the day the item was received. They exchanged a few emails saying they were looking in to it then just ghosted me after 2 weeks. There is no way to return or to get customer support. None at all.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
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ccjsigel ccjsigel
was sent to the wrong address
never received it so can't review.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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CHANDANESWAR PADHI CHANDANESWAR PADHI
Delivery is very bad.
Package was delivered damaged outer box in multiple places. And the person delivered delivered very rough and just dropped it like that. When I opened the box, all the accessories were not in proper place. Looks like it handled very roughly through out the process. When I tested the product, I can see an electric spark or light inside the machine. Looks very dangerous to me. I just want to return it. Thank you
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Scott Bottelberghe Scott Bottelberghe
Owner
Used two hours and stopped working. Has electricity to it, the switch is confirmed to worked and changed the brushes. Unit is dead. To last two hours is extremely poor quality.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ronnie Driver Ronnie Driver
Owner
Waited two week for it to arrive when they said it would arrive on the 27th of March very very unpleasant with the shipping ...................
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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Joey Trent Joey Trent
Total Junk
Drilled 2 holes and it died. Was was most frustrating, I contacted Vevor for a return. They advertise the refund policy as in it easy no issue if you have an issue WRONG!. I sent a request with the detailed issue with a video. then waited. 1st reply was wait 1 to 3 days for the production review. Then my video wasn't good enough. How detailed do you need to get to show a drill doesn't work? Sent a second video and went back and forth with numerous emails, threatened to file a complaint with PayPal. The final result afyer 2 weeks was offering me 40 dollars and keep the drill, which I had 65+ or send a new one. Wtf, 40$ and keep a paperweight? They said the 40 was for my aggravation. Main thing I just learned is, if you get something defective from these people, you are practically screwed. The have beyond sorry customer service. But again, talking about another cheap Chinese company. Think before you buy!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
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