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VEVOR Bastidor de Servidor de Marco Abierto de 9 U de Profundidad Ajustable de 584,2 a 1016 mm, Bastidor de Servidor de Red con Ruedas de 360° y 4 Postes para Equipos de Red, Equipos AV, Enrutador

Reseñas de clientes para VEVOR Bastidor de Servidor de Marco Abierto de 9 U de Profundidad Ajustable de 584,2 a 1016 mm, Bastidor de Servidor de Red con Ruedas de 360° y 4 Postes para Equipos de Red, Equipos AV, Enrutador

9U

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Ben Ben
Cheap and mostly ok
15U
On the whole its fine for the price however the wheel mounts are just a nut with 2 tack welds holding them onto the rail from above. 2 broke off wheeling it into position with less than 30kg of equipment in it. Ended up taking them off and sticking other stick on feet on. Whatever weight rating they claim will not be with the casters attached
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Spleenster Spleenster
Wouldn't recommend buying this
20 U
The wrench didn't fit the bolts, the shelves felt super flimsy and floppy, in the corners there are these things you are supposed to attach to support it but they make half of the screw holes unreachable, none of the holes come tapped, the directions made no sense, because the wrench wouldn't fit the bolt i couldn't even get the wheels on, overall just a terrible assembly process with a subpar end result, I am completely disappointed.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Navaneeth Navaneeth
Missing parts and slow support
9U
I received the item on time and was eager to assemble it. That’s when figured nuts and bolts are missing. Without washing any time I tried to contact support and surprised to know that there is no phone support and then created a ticket and ticket support response needs 48 hours and every time I was asked to send pictures of the product and package. I did all still no resolution.. the vevor support process is not up to the mark .. I am thinking of returning it and get the refund..
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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XRTOPIA XRTOPIA
CEO
20 U
The unit looked great and economical on the website, however, the screw holes did not align. And the screws don't fit the existing holes where they DO align. The entire thing is a terrible paper weight now. And - because they required a video submission in mp4 format, I couldn't get the refund request submitted in time so now I am waiting to see if they will even let me return it or get a refund. It's total JUNK.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Justin Blethrow Justin Blethrow
Dr
15U
The server rack welds for the caster mounts broke off immediately when loaded to 20% of claimed weight limit, rendering it useless immediately after a lot of assembly work.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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