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Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

Reseñas de clientes para Carpa tipo cenador VEVOR, 3,6 x 3,6 m, carpa plegable hexagonal con ventanas de malla, bolsa de transporte portátil, estacas para el suelo, carpa de sombra grande para acampar al aire libre, césped y jardín.

12x12 ft

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Dan MacDonald Dan MacDonald
Nice tent ....some issues
10x10 ft
We love the tent. One major issue with it. The tabs where you peg to the ground are all ripping off it. Otherwise it is 5 star.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Jess Jess
Victim
10x10 ft
Received item quickly . Easy to set up, however, Poles did not work with pockets on sides of door, had to cut poles. Center hook strap tore out of roof first time taking down. A little. Disappointed.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
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Marshall Munson Marshall Munson
camper
12x12 ft
1st use was a hot sunny couple of days and the screen tent worked well. 2nd use was camping with the family last weekend. It rained 2 nights. We moved everything into the tent to keep it dry. The entire seam between the roof and sides of the screen tent leaked profusely. A lot of equipment was wet in there. The roof also leaked somewhat, but the seam was terrible. It should have been factory seam taped. Other seams are taped. The side panels worked well keeping rain from coming in the sides. Disappointed in the lack of sealer around the roof/side seam. The size is great and setup was easy. If not for the soaking inside, it would be a great screen tent.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Valentine Valentine
Mr
Great idea. But the quality is very disappointing. Single seams. The Vaycro is poorly attached and will most likely start to come off soon.
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Respuesta de Servicio al Cliente: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Service Complaint Service Complaint
Service NOT SO GOOD
12x12 ft
Tent came with missing parts and I had to contact service many times in order to get these parts ordered. They advised it will take 2 weeks to get these sent, yet you can get the complete tent sent in 2 days after placing the order. This was complete non sense so we had to argue and finally they were offering us money to accept this wait time, but I just wanted a new tent sent out. After 2 weeks we finally did receive a replacement. As far as the tent is concerned it is Okay for the price. Not Happy Customer!!!!
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Respuesta de Servicio al Cliente: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Danny Danny
Guy
Was late to open my order this summer, My bad, should know bettre but and just opened the bag and set it up and found that two support poles for the doorway are missing. Can't properly use it without and no substitutes are available. Seems to be as common mistake with Vevor with most of their stuff
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George Munoz George Munoz
Pop up tent
I like it , but it comes with stakes and rope but the tent has nowhere to tie to. Just used it and it got blown over and ripped. Total bad design. No loops at top or bottom. Ridiculous not to have and tie points.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Do not buy!
12x12 ft
This was the most frustrating item I’ve ever owned. Takes at least 4 people to set up and that was still a chore. The sides bow out so it makes it impossible to use on a deck. For camping this could work but not as a gazebo like stated. It’s a screen tent. The netting is attached to the frame which makes it even harder to setup. Way overpriced for what it is. Very disappointing.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gina Gina
No canopy, no refund
12x12 ft
I mailed it back 3 weeks ago and still have not gotten my refund
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LaVon Murphy LaVon Murphy
Mz
12x12 ft
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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