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VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 84 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

Reseñas de clientes para VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 84 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

84 pies

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Carrie Carrie
Not even a year
My hose exploded
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Shawn Shawn
Mr
Does not operate as advertised. Dont not reel up all the way what a disappointment
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brad Hopkins Brad Hopkins
Homeowner
20 m 15,87 mm
Broken already. The hose will not retract
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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BT BT
Have some doubts on it
20 m 15,87 mm
The 65 ft no really impressed with it. Looked like it could have been a return? Not sure. The hose wasn't in compartment nicely, was going from one side to the other side and had 6 ft + left that wasn't retracted. Styrofoam in bottom of box was broken. Had a problem pulling hose out first time then had a problem getting the complete hose back in, left 6 ft+ I had to play with for 10 minutes to get back in. Just installed today now that the evenings aren't freezing. Already passed the return date. Have a lot of doubts with the 65 ft one.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Hoser Hoser
Hosed
Having lots of difficulty retracting into holder so the hose just lays on the ground in a mess like a regular hose. Otherwise, works like a hose.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Life Life
Disgrunted
20 m 15,87 mm
It seems it you pull hose out from the side angel it causes the plastic guild to break, which happens to help guide the hose back to ensure it rools up properly, This shows it could be replacemable, but this company give you the run around about they don't have parts to replace,, which means we wasted 80.00 or more for a product that can't be fixed, just a throw away and a waste of money.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jack Irving Jack Irving
Home owner
Box was badly damaged hose reel was smashed. But the company did refund my money reasonably quickly. I think it would have been a good reel. Unusable
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Brian Brian
Order never arrived
Do not purchase from this company ! My order never arrived. They offered either a full refund or replacement . I asked for a replacement to be sent, they decided on a refund... They never provided a refund
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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Marcus Cleveland Marcus Cleveland
Customer
Never received. They refused to change the address. They were supposed to have a signature receipt. Customer service help was horrible.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Harold Harold
landscaper
cheap pile of Plastic
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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