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VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 84 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

Reseñas de clientes para VEVOR - Carrete de manguera retráctil para jardín (1/2 pulgada x 84 pies, montaje en pared), resistente, con boquilla de 9 patrones, bloqueo de cualquier longitud, sistema de retorno lento mejorado y soporte giratorio de 180°.

84 pies

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Randy  Averette Randy Averette
Mr.
20 m 15,87 mm
The retractable hose stopped retracting after a few uses. I am totally disappointed in this item. I won't be buying from you in the future unless you make this right.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jim Green Jim Green
Vevor is Doomed
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mike Mike
Purchaser
I liked this the first couple of times I used it. Then after washing the car I tried to retract the hose and I heard the spring inside slip and spin. The hose will not retract any further.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Steve Walcott Steve Walcott
Owner
Came damaged! Both the Inlet and the outlet hoses are kinked! I tried several times to contact the customer support team! But it would not let me send it! Here again it will not let me upload any pictures!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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Robert Tonello Robert Tonello
Purchaser
Noisy retract. Poor build. Doesn't hang on wall nicely. Doesn't gold 9p degrees to wall like other I have purchased. Full regret. Customer service wouldn't give full refund on the item. Had to settle for partial refund.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Robert Tonello Robert Tonello
Purchaser
Poor quality. Noisy. Hangs off wall and doesn't fold to wall 90 degrees.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Kenneth Bishop Kenneth Bishop
Ex customer
Never received the order.I will never purchase from Vevor again. Vevor is a scam company.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aline Aline
Skip on this one
39,5 m 12,7 mm
Cheaply made constantly gets twisted when retracting back making it very frustrating to use. Purchased this in hopes to help my aging parents water the garden but it now sits in the shed as they would not take the return back.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Walter Walter
Owner
Using it today and next thing I hear is the spring unwinding. The hose no longer goes in. Not impressed with what I paid for this. Got 1 1/4 seasons out of it. Drained and stored indoors during the winter months. So either the spring broke or the plastic retainers broke. Won’t know until I open it and see if I can fix it. Would not buy again
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Tom Tom
Do not buy
Reps lie. Never send replacement or they try to offer you parts to replace the broken part, but it a hose reel . It says not to dissemble right on top. Regret buying from this company. This is my 3rd item I ordered. All they had to do was keep their agreement. Send me a replacement. Every time I try to contact them you have to start all over. Now reviewing the item. Its actually built fine, the bracket is strong. The only issue is they have no place to hang the hose section that sticks out. Save your headaches. Order only with a credit card that you can dispute the charge.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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