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Conjunto de frenos eléctricos para remolque VEVOR, 30,5 x 5 cm, kit de 2 pares de frenos eléctricos autoajustables para eje de 3217 kg, montaje de 5 orificios, placas de respaldo para reemplazo de piezas del sistema de frenado (2 derechas + 2 izquierdas)

Reseñas de clientes para Conjunto de frenos eléctricos para remolque VEVOR, 30,5 x 5 cm, kit de 2 pares de frenos eléctricos autoajustables para eje de 3217 kg, montaje de 5 orificios, placas de respaldo para reemplazo de piezas del sistema de frenado (2 derechas + 2 izquierdas)

2 Pares

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Dennis Dennis
bad brakes
1 Par
These brakes are very poor, and don't stop the trailer. Barely any drag, with the controller turned all the way up.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Customer Customer
Disappointed
Items received damaged and missing parts had to repair and purchase parts locally to use. Very weak breaking. Delivery took over 2 weeks longer than estimated with extremely poor customer service while waiting for them to arrive and zero follow up after sales for any of the problems and concerns, I would not recommend this product.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roy Roy
Brakes
Replaced all 4 brakes on trailer with these replacement parts, and they will hardly slow down the trailer. Magnets are very weak
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Stephane Monette Stephane Monette
M
Good price but even if has been adjusted doesn't brake. If i give an extra click for ajustement wheels won't make 45° over 360 rotation
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Disappointed Customer Disappointed Customer
Wrong Items Shipped
I ordered these and promptly received the package. It sat in my garage for a week or so before I decided to install the units. I assembled all the parts and tools necessary and then discovered Vevor sent the wrong items. It took almost 3 weeks for them to decide the final outcome. First offer they made was under $100.00 and keep the wrong ones. The second offer was for about $150.00 and keep the wrong ones. They finally offered me a full refund and keep the wrong items. I expressed that all I wanted was the correct brake drum kit and they could have the wrong ones back. In the end I did get a refund and now the wrong ones are sitting on a shelf in my garage. The worst part of all this was you could not speak to anyone and all correspondence was over online chat.
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Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team. https://www.vevor.ca/pages/contact-us
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