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VEVOR Máquina de prensa de calor, prensa de calor combinada 6 en 1, máquina de transferencia de calor de 15" x 15" Impresión digital de camisas con giro de 360 ​​grados, sublimación de transferencia de calor multifunción para camisetas, sombreros, tazas y tapas

Reseñas de clientes para VEVOR Máquina de prensa de calor, prensa de calor combinada 6 en 1, máquina de transferencia de calor de 15" x 15" Impresión digital de camisas con giro de 360 ​​grados, sublimación de transferencia de calor multifunción para camisetas, sombreros, tazas y tapas

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Frankie Frankie
DO NOT BUY
This was broken when I got it. It sparked in my hand and blew the power in my house. Impossible to return as the live chat people leave the chat before you have time to reply. SCAM!!! DO NOT BUY!!!!
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better.
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Uri Uri
Owner
300x380 mm 5-en-1
Even for Vevor, I'm shocked at the low build quality, sloppy engineering and operation. Halfway through the first step of assembly, I knew I was returning it; didn't even get to the point of turning on..!
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Roneice Beooks Roneice Beooks
Owner
It hasn’t worked right since I received it, and unable to use after trying to use it. The temperature won’t get above 200, and my first project it literally burned the image and transfer paper to the mouse pad. The temperature fluctuates as it tries to heat up. It is the worst 200 dollars I ever spent. It has been so frustrating and unenjoyable. I have sent emails about what to do to return it and haven’t heard anything back, and no phone number to call anyone either. Extremely disappointed. It has really made starting my only ne store impossible. Could someone please give me a call back. Look forward to hearing from you. Roneice Brown 904-855-7481
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more assistance, please check our "Contact Us" page online, in the bottom navigation bar. Through this section, submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
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Junk Junk
Trash
Do not waste your money! The heat press was so uneven, didn’t apply even pressure no matter the adjustments we did. Not stable, very wobbly and not secure. Customers service was horrible. I wanted to return the product and they fought only offering suggestions regardless the amount of times I told them what we’ve already done and tried, nothing the suggested wasn’t something we already tried. After all the back and forth and then not just setting up my return they offered me a refund of X amount and said to keep the product. Since it came with a cup and hat press I took the refund, but I would never suggest this to anyone. We ended up buying the HTVRONT automatic and it’s a godsend
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Dash Dash
Dissapointed
Do not buy came used and is in terrible condition, the screws do not align. Came in pieces assumed it would have came already assemble screws are not fitting right can not assemble and came damaged. I’m begging for a refund
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Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Michelle Guinn Michelle Guinn
Faulty construction
I trusted and sent money for an item that should have been easy to assemble and use. it is not. BUYER BEWARE!! VEVOR sold me a defective item- I am now a week behind on a project because of dealing with Tech Support that sends links to a Download you have to put on computer. It’s expected I am to take the main piece apart and repair. It’s crazy. They do respond to messages but you get nowhere. I tried uploading pics but they will not upload.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better.
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Meghan Harper Meghan Harper
Mrs.
I'd love to put a good review out there but I never received it. I really had my heart set on this machine after researching several and finding the right one for me. I'm disappointed in how this was handled and am hoping it will eventually show up.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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jc jc
No recomiendo
los materiales dejan mucho que desear, contando con que la base es de madera cosa que no he visto en mi vida y con esta maquina tengo 5, la manivela cuando la bajas no puedes soltarla por que se levanta sola, no se queda fija abajo, sube con fuerza por lo que podría golpear algo o alguien. por otra parte la plancha de calor no calienta por igual en toda la superficie o algo pasa que los dibujos salen con tonos irregulares. Intento devolver el producto y el servicio técnico echando balones fuera, el dinero ya me da igual. pero este producto no sirve.
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Respuesta de Servicio al Cliente: ¡Hola! Lamentamos mucho que haya tenido una experiencia decepcionante con nuestro servicio posventa y atención al cliente. Nos tomamos muy en serio sus comentarios. Muchas gracias por informarnos; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos observado que el problema que reportó se ha resuelto mediante comunicación por correo electrónico. Nos complace que su problema se haya abordado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos de nuevo.
John John
Dead on arrival
Looks good, but it won’t heat up. None of the attachments work..Vevor service sucks and I can’t get help with it.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Cennet Kelly Cennet Kelly
Didn't last
Didn't even last a year before it fell apart entirely after not much use. First the handles fell off and it was impossible to reattach those. Thenthe entire platen detached from the top handle. Absolute mess.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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