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VEVOR Máquina de prensa de calor, prensa de calor combinada 6 en 1, máquina de transferencia de calor de 15" x 15" Impresión digital de camisas con giro de 360 ​​grados, sublimación de transferencia de calor multifunción para camisetas, sombreros, tazas y tapas

Reseñas de clientes para VEVOR Máquina de prensa de calor, prensa de calor combinada 6 en 1, máquina de transferencia de calor de 15" x 15" Impresión digital de camisas con giro de 360 ​​grados, sublimación de transferencia de calor multifunción para camisetas, sombreros, tazas y tapas

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John John
Not satisfied
300x380 mm 5-en-1
Bought, was a lot larger than expected. They wouldn't do the free returns because of the fine print says free returns aren't free returns. Decided to keep it and it wouldn't heat up the tshirt part but would heat other items. They offered to ship me replacement thermal fuses. I said no and they finally refunded it. I don't want to throw it away, but here we are since it didnt work as expected. Highly doubt I'd buy from them again.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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David David
Chadzynski
DO NOT PURCHASE FROM THIS ABSOLUTE SCAM OF A WEBSITE.! Absolute waste of money. Ordered and was delivered product which was Dead on Arrival. Sent support ticket and told to wait 48 hours after sending video of broken unit. Proceeded to wait 3 days, then told I would need to wait another 48 hours for someone to even look at the product or give any support. Asked for a replacement unit to be sent immediately as this was obviously not getting anywhere. Then proceeded to get told I would get a refund instead within 48 hours. It has been 3 days and no progress on Refund and no response on email.
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Disappointed customer Disappointed customer
Disappointed customer
I received a heat press with a manufacturer defect. I submitted 3 tickets for customer support and even a return request and I got one dismissive, ignorant response with zero attention to resolving my issue. I still await to return the product or I will contact my banking institution to investigate and process a refund.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tyler brown Tyler brown
Owner dirtypoint kennels
5 en 1
I bought this to make shirts it doesn’t get hot vevor keeps sending me videos on how to use it vs refunding or sending me a new one don’t buy cheap and junky also the press is now level so what took an hour to get warm wouldn’t stick in half because the presses was off level !! Zero starts
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sere Sere
Pessima
Prodotto di pessima qualità. dopo un mese di utilizzo si sono rotte tutte le viti del manico, non pressa bene. Materiale scadente, sembra un giocattolo Ho contattato l'assistenza senza successo.
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Respuesta de Servicio al Cliente: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. Ci aiuta molto a migliorare. Inoltreremo il tuo feedback al team competente per apportare le ottimizzazioni necessarie. Grazie ancora per il tuo prezioso contributo! Ci dispiace molto che il nostro prodotto ti abbia causato problemi: capiamo perfettamente quanto possa essere frustrante un malfunzionamento durante l'utilizzo. Vogliamo risolvere il problema il prima possibile! Ricorda inoltre che puoi contattare la nostra Live Chat o il nostro servizio clienti via email per ricevere assistenza!
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A.S. A.S.
Schlechte Qualität
Nur die untere Hälfte der Heizplatte wird richtig heiß. Der DTF-Print haftet dadurch nicht gleichmäßig auf dem Textil – die obere Hälfte wird nicht korrekt übertragen. Um dennoch ein brauchbares Ergebnis zu erzielen, bin ich gezwungen, das Shirt zu drehen und den Vorgang erneut durchzuführen. Ich habe bereits alle empfohlenen Einstellungen ausprobiert – inklusive maximaler Temperatur und längster Presszeit, wie es auch im Handbuch beschrieben ist. Leider bleibt das Ergebnis unverändert: Die Wärmeverteilung ist ungleichmäßig und entspricht nicht dem, was ich von einer professionellen Heißpresse erwartet habe. Ich bin sehr enttäuscht!
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Respuesta de Servicio al Cliente: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir leiten Ihr Feedback an das zuständige Team weiter, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns leid, dass unser Produkt Ihnen Probleme bereitet hat – wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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Echassoux Echassoux
qualité nulll à fuire
j’ai fais 100 t-shirt et la machine se plie complètement, elle est déréglé car elle est en plastique, le plastique se casse à des endroits c’est à fuire !!
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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BENET BENET
Christine
Très déçue mes impressions ne s’impriment pas sur mon support et mon flex ne colle pas il faut élever considérablement la température et ka durée . J’ai perdu beaucoup de papier d’encre et des tee short des décapsuleurs tous les supports que j’ai essayé sont partis à la poubelle ça commence à faire cher
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement ! N'hésitez pas à contacter notre chat en direct ou notre service client par e-mail pour obtenir de l'aide !
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Ericka Pettipas Ericka Pettipas
Will not work properly
This will not press evenly. I've used it maybe 5 times over the last year and it has not pressed properly any of the times. I always have to go back and do it manually with my other press as this one is not giving the pressure its suppose to. Don't waste your time or money.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
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Demetrica Neal Demetrica Neal
Don't bother
The first let down was I received my heat press a few day later then I was expecting. Once I unpacked it and set it up to use. I was shocked to find the temperature setting would never set. It just constantly jumps between numbers never reaching set temperature
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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