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VEVOR Horquillas para Palés con Capacidad de 907 kg, Horquillas para Tractor con Barra Estabilizadora Ajustable, Acero Resistente, con Abrazadera de Uso Generalizado, 1092 x 70 x 50 mm, Negro

Reseñas de clientes para VEVOR Horquillas para Palés con Capacidad de 907 kg, Horquillas para Tractor con Barra Estabilizadora Ajustable, Acero Resistente, con Abrazadera de Uso Generalizado, 1092 x 70 x 50 mm, Negro

Sí 2000 lbs

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Bob Bob
Not worth it unless you only have pallets
These were made without anyone actually testing them or they would have noticed the constant issues. 1. You HAVE to buy the bar for the middle or else they just spread apart. It is sold separately. It also doesn't stay where you adjust it and slips up and down the forks. 2. No matter how tight you clamp these, they slide around, twist, and damage your tractor bucket. You literally cannot pick anything up unless it is a pallet. 3. The ends of the forks are 45degree angles. They are so blunt, they don't slide under anything. Just get actual forks and don't piss yourself off. :(
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Narinder Narinder
Vice president
60 pulgadas 4000 lbs
Item did not work as working working with support right now.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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charles charles
small farmer
60 pulgadas 4000 lbs
missing screw rod bolts cant get with vevor crappy cant use
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Tony B Tony B
Not as described,
The forks would not sit properly on the bucket, ended up selling at a big loss.. wouldn't recommend at all..
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ronnie-Ann Ronnie-Ann
Ms
60 pulgadas 4000 lbs
I purchased this item. It's missing 2 of the 8.8 bolts. I contacted them via chat, as there is no other way to talk with anyone. It's been 4 days and no one has responded to me about this issue. I contacted them on a Saturday and they said within 1-2 days someone would get back to me. On day 2, I contacted them again via chat, and they came back with the same thing, someone will get back to me in 1-2 days. I told this other person that I want this resolved asap as these forks were purchased as a Gift. The response was that they would escalate my issue. Well here it is another day with no response. Then they have the nerve to send me a survey on my chat with their representative. This company is terrible. I would never recommend them and I'm going to contact the Better Business Bureau and report them. This company Vevor is quick to take your money but are sure to make sure that you can not contact them by phone but only by chat. The customer service chat is from another country. This business should not be allowed to sell their products in the USA. This is a terrible company. BUYER BEWARE!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ray Ray
mad owner
60 pulgadas 4000 lbs
Repaired a friends unit i borrowed that failed at 1700#. Bought a set to replace and they don't want either . got a good spot to hook chain to assist and hold to bucket, the best is slot for hanging for storage and thats where they should stay. cutting the new ones up to make some thing useful. JUNK!!!!
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Mitchill Fitzgerald Mitchill Fitzgerald
.
Broke on first use, wield on forks let go.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tom Pethke Tom Pethke
Director of Operations
60 pulgadas 4000 lbs
Used the forks to lift a log and the left side bent over right away. The weight of the log was 800#. Very unhappy!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mike nelson Mike nelson
Missing the clamp screw. 1 month later still waiting
60 pulgadas 4000 lbs
What can I say, order at your own risk. Still waiting on the calming screw. Oversized paperweight. Could happen to you
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Melissa Melissa
Owner
60 pulgadas 4000 lbs
We ordered and received this item a month ago and we had to file a claim for the clamps and bolts that hold the forks to the tractor bucket, and we still have not received the parts. We have been told a few times that the parts were out of stock in the warehouse and they are having to pull the items from another warehouse. We are still waiting for the parts so we can in fact utilize the item we purchased. Just a little frustrating that an item would be sold and shipped without having the complete parts for the item to in fact function properly. I am happy to update this review once we get the parts and in fact are able to utilize the forks that we purchased.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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