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VEVOR Horquillas para Palés con Capacidad de 907 kg, Horquillas para Tractor con Barra Estabilizadora Ajustable, Acero Resistente, con Abrazadera de Uso Generalizado, 1092 x 70 x 50 mm, Negro

Reseñas de clientes para VEVOR Horquillas para Palés con Capacidad de 907 kg, Horquillas para Tractor con Barra Estabilizadora Ajustable, Acero Resistente, con Abrazadera de Uso Generalizado, 1092 x 70 x 50 mm, Negro

Sí 2000 lbs

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Terry McAdams Terry McAdams
Owner
60 pulgadas 4000 lbs
Don’t have a clue, never taken them out of box
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ed Ed
owner- Grays Creek Sawmill
60 pulgadas 4000 lbs
The welds failed and the forks bent within 5 hrs. of use. I was picking up a pine log that was 20" diameter and less than 9. long
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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darren darren
Owner
60 pulgadas 4000 lbs
Hardware is missing and I have been back and forth with them for over a week just to get some hardware! Absolute joke for customer service! Had a similar problem on the last set of forks. Do NOT buy these without the stabilizer bar or they are pointless!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Keith Keith
Mr
60 pulgadas 4000 lbs
Ive ordered twice. Both missing the bolts that hold it tothe bucket. Cant/wont send the 4 bolts needed. Offered money to buy my own. Havent found the ones needed
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Not complete Not complete
NO SUPPORT
Shipped missing 4 key parts. Unable to secure the "bolts" . UNABLE TO UES with out them HUGE WASTE OF TIME & MONEY. NO SUPPORT TO SHIP THE MISSING BOLTS!
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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RB RB
Missing part, poor customer service
60 pulgadas 4000 lbs
This item arrived missing one of the yellow anti-slip plates. Since I opened it after the 30-day return window, I couldn't return it. I've never been able to use the item. I don't recommend this item.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Justin Justin
Was missing the clamps.
60 pulgadas 4000 lbs
Box came damaged and was missing the clamps. It was a real hassle dealing with customer service and instead of sending replacement clamps, they offered me $20.00 (it's not like you can pick up these custom clamps at your local hardware store). After going back and forth with them and not being very helpful they eventually offered me $42.00. I finally accepted the $42.00 just to not deal with them anymore and now I have to make my own custom clamps just so I can use my pallet forks, witch I'm sure is going to cost me at least $42.00 plus my time.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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William William
owner
60 pulgadas 2000 libras
I cancelled my order and received a refund. I then ordered from a different company, same thing, great delivery time and they work like I had hoped they would.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Randy Wray Randy Wray
Fboff
43 pulgadas 2000 lbs
I got a fuck8ng carpet instead of forks
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Jeffrey Jeffrey
Missing all of the clamping bolts and plates! Buyer Beware!
60 pulgadas 4000 lbs
The 4000 lb. 60" clamping pallet forks arrived without the ability to actually clamp to the tractor bucket. The four clamping bolts and nuts were not on the forks and it also arrived without the protective plates. Customer service has not come up with a solution as of yet. I think its because they cant sell the parts separately. I am not the only person who has had this exact issue. I have purchased several items from Vevor, and this experience will likely make it my last.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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