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Máquina de granizados comercial VEVOR, 15Lx3, máquina de bebidas congeladas con triple tanque, 180 tazas de acero inoxidable para batidos de margarita, ideal para fiestas en casa, restaurantes, cafeterías y bares.

Reseñas de clientes para Máquina de granizados comercial VEVOR, 15Lx3, máquina de bebidas congeladas con triple tanque, 180 tazas de acero inoxidable para batidos de margarita, ideal para fiestas en casa, restaurantes, cafeterías y bares.

3x15 L

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Adrian Adrian
Great machine,but….
So it’s a great machine, wish I had of found this way sooner…..but sometimes the slushie goes a bit too runny and if you turn temp down to compensate its then too firm to come out the hole. Also the lights on the lids are a bit dodgey they worked ok for a few days then started flickering badly and if you swap the lids they worked ok for a short time then started to flicker again. Made sure connections were clean on machine and lids but yeah still didn’t stay on properly. Other than that peopme have bloody loves the slushies
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Amy Amy
Owner
3x15 L
Machine worked for 5 mos. Had some leaking problems, but mild. Machine is unusable this year and customer support at vevor is TERRIBLE! Sent videos, order number, tried a new seal that came with the machine. No change. Don’t buy this machine and don’t buy from Vevor if you ever want customer support.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Philip Philip
Owner
3x15 L
BUYER BEWARE So first of all I want to say Vevor's customer service is on point. Weekends, holidays, really anytime someone from the chat is ready to talk to me within minutes of my first message. It is a 3rd part service however they are knowledgeable about the topics I ask. Anything they don't know they refer me to a technician that gets back to me within 24-48 hours. As far as the machine goes I purchased it 5/12/25 and received it a couple weeks later. The machine worked fine until January 10th 2026 where one of the sides was making a hellacious squeaking noise that we had to turn that side off. Tech support - to their credit gave me several parts for free including free shipping and a very detailed video on how to install the parts. However over about a 3 month period of back and forth and several replacement parts it still makes the squeaking noise. In March the middle on started the squeaking noise and now in April the last one is making the squeaking noise. I could probably still talk to tech support about this noise but at this point my customers are disappointed that they can't get their slushies so it's time to just throw this junk machine away and find someone else to buy it from.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Singh Singh
Website doesn't give you the correct ETA of product
3x15 L
Website says, your product arrives in 2 days when you're making order. but it took 5 days. It's so inconvenient
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jose Jose
Buyer
3x15 L
As First time buyer, received the machine set it all up, put in margarita mixes and machine doesn't make SLUSH or make COLD drink, temperature KEEPS GOING UP, ABSOLUTELY THE WORST SUPPORT, said would send a new machine or issue a refund, INSTEAD THEY SEND ME INSTRUCTIONS TO OPEN AND CHECK CABLES AND FANS IF WORKING, opened it all cables are in place and tight, FANS working perfectly COMPRESSOR WORKING BUT NOT CHILLING ANYTHING. CONTACTED SUPPORT AGAIN AND GET SAME RESPONSE SAYING OUR TEAM WILL GET BACK WITH YOU WITH SOLUTION. WOULD NOT RECOMMEND BUYING FROM THIS COMPANY.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Pésimo servicio Pésimo servicio
Máquina de granizado en mal estado
Compramos esta máquina y desde El primer momento hacía mucho ruido los ejes las luces parpadeaba llevamos hasta el día de hoy ya va a ser casi un año que la hemos adquirido ni nadie nos da respuesta solamente nos envían correos que se mandemos foto y no hay respuesta nos hacen a nosotros mismos, desmontar la máquina y ponerle aceite la empresa súper poco profesionales
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Respuesta de Servicio al Cliente: Hemos recibido su solicitud sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades estén resueltas. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.

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