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VEVOR Remolque volcador ATV de acero resistente, capacidad de carga de 1500 libras, 15 pies cúbicos, remolque detrás del carro volquete, remolque de jardín, con lados extraíbles y 2 neumáticos, para c

Reseñas de clientes para VEVOR Remolque volcador ATV de acero resistente, capacidad de carga de 1500 libras, 15 pies cúbicos, remolque detrás del carro volquete, remolque de jardín, con lados extraíbles y 2 neumáticos, para c

680 kg​ 0,42 m³ Acero

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James James
Mr
680 kg​ 0,42 m³ Acero
Mr 2
I purchased this more than a year ago and it has been very helpful in my work on my land. Recently, I lost two of the cotter pins that are used to secure the rails. It was completely my fault, but when I contacted the company to purchase replacements, I discovered how poor their customer support is. I think all they use is AI instead of an individual. Despite my multiple requests to purchase the cotter pins, they keep telling me to "seek the assistance of a local technician for repairs". I've attached a picture of their cotter pin which is very unique and not something I have been able to locate doing a thorough search online. Despite all of this, they will not help. Again, it was my fault for losing the pins, but it's disturbing they won't help with an item that probably costs less than $3. Good equipment, but the worst customer service.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eric Bassaler Eric Bassaler
M
680 kg​ 0,42 m³ Acero
M 2 M 2 M 2
Assez déçu de ce produit et surtout son emballage ! Grillage déssoudé et tube de section carrée écrasé. Je ne suis même pas sûr de pouvoir monter la remorque.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Travouillon Travouillon
Remorque tracteur
340 kg 0,42 m³ Acero
Remorque tracteur  3
Attelage trop fragile, a l essaie ik a tordu sans de charge
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Christophe Christophe
Bof bof
Bof bof 3 Bof bof 3 Bof bof 3
Pour le prix ça pourrais etre mieux. Attache qui plie dès qu’on charge un peu. Meme en respectant le poid. De plus elle arrivera toute pliée car pas bien protégé. A 300 euros on s’attends a mieux. Dommage car je suis habituellement satisfait des produits vevor.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Dax Dax
Good, but not Great
Good, but not Great 3 Good, but not Great 3 Good, but not Great 3 Good, but not Great 3
I think the Vevor 1600 lb dump trailer is good, but not great. Shipping and receipt of the package was fast, so that was great. Upon opening though, there was already lots of issues like major chips of paint missing, some parts filled with manufacturing debris, and I just wasn't impressed. The directions were good enough and it only took me about 30 minutes to put together, after which I immediately started using it. The hitch setup, imo, is worthless, so after trying to navigate with my UTV over terrain with a trailer filled with gravel, I purchased and installed a 2 in ball hitch receiver which worked a ton better. The trailer does hold a lot and I like the removable panel features, but the metal does bend pretty easy (the sleeve that the rear panel fits in bent quick with a dump of gravel). I am still glad I have it as it helped me move some heavy things (I don't know that I would trust it with 1600 lbs, especially without the hitch receiver I put on) but I don't think the build quality warrants the cost (which is still much more reasonable that other brands, but they powder coat and use thicker gauge metal). Overall I am happy with the purchase, but I would prefer better quality control and powder coating for longevity.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Gord Gord
Utility Trailer
It’s not a bad trailer. It was easy to assemble and to use. My only complaint is the mechanism that locks the dump trailer in place doesn’t stay engaged and trailer goes up when your pulling it and dumps whatever is in the box out. I’ve secured it with a bungee cord and it seems to be holding.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Weston Hooper Weston Hooper
Na
340 kg 0,42 m³ Acero
Bought it thinking meh im getting a okay deal. Paid for shipping insurance. Package showed up with the box severally damaged. There were multiple pieces bent, paint coming off, and scraps. Contact customer s service. After about 2 weeks going back and forth all i was offered was a 50 dollar off coupon. Will never buy from them again. What a waste and joke of a company that wont back their dumb shipping insurance at the very least.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Monique Camirand Monique Camirand
Ms
340 kg 0,42 m³ Acero
Great trailer terrible tires. Impossible to find replacement wheels.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mac Mac
ms
Price and tilt feature were the two things that attracted me to this trailer. However, quality is mediocre. Parts were damaged and dented. This made it very difficult to assemble. I have been using it and hope I'll lasts.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ferral Ferral
Don't have high expectations
I bought this for pulling through the trails with an ATV on my property for cleaning up debris from downed trees, moving dirt around, things like that. It works ok, but it really could use more pins or bolts to attach the side rails - they tend to pop off too easily. I may end up adding some myself. Also, the pins that do come with it to hold the front and end gate on are too short - as things flex over rough terrain, the pins just pop open and fall out. The dump mechanism is almost useless. It pivots at the axle, so it can only tilt a small amount, not really enough to "dump" anything. The actual trailer seems solid enough for what it is, and I think it will hold up to my planned usage, I was just expecting better.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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