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VEVOR Remolque volcador ATV de acero resistente, capacidad de carga de 1500 libras, 15 pies cúbicos, remolque detrás del carro volquete, remolque de jardín, con lados extraíbles y 2 neumáticos, para c

Reseñas de clientes para VEVOR Remolque volcador ATV de acero resistente, capacidad de carga de 1500 libras, 15 pies cúbicos, remolque detrás del carro volquete, remolque de jardín, con lados extraíbles y 2 neumáticos, para c

680 kg​ 0,42 m³ Acero

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Michel Michel
Rebord acier trop mince
340 kg 0,42 m³ Acero
Le rebord où sont insérer les eridelles de la remorque sont faites d’une feuille d’acier beaucoup trop mince, se sont brisés à la première utilisation, en serrant la courroie à criquet deux des plaques se sont cassés, aux deuxième coup de criquet. Le reste de la remorque est solide, et fait le travail. Je lui donne 3/5 pour cette raison, j’ai fait souder 3 plaques d’acier 1/4 de pouces sûr chaque dessus de rebord, et le problème a été réglé, c’est un problème facile à régler, mais cela devrait être fait en usine de leurs part.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Alexandre Alexandre
Smaller capacity than described
340 kg 0,42 m³ Acero
The actual capacity of this trailer is 9 cubic feet and not 12. The metal feels like it's a good thickness, but I haven't used it yet..
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Brad Morgan Brad Morgan
Mr
Arrived damaged. Had to use my own hardware to assemble as the package of hardware was broken and many pieces missing. Had to do some fabrication work because the neck was bent Cust service didnt respond in any tangible way
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Loomis John Loomis
Poor quality
I don't see this cart lasting for more than a couple yesrs
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Shawn Shawn
Yard cart
Pretty easy assembly, the support brace that lockes into dump handle doesn’t fit right. When weight is in bed it will come loose and dump, I am going to have to weld some metal in groove to extend into the lock handle more but should fix the problem. Besides this faulty part the quality for the price is good.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Christine Christine
A few issues...
The good: Looks good, performed well in first test carrying firewood behind the ATV. Price seems reasonable. The bad: Connecting rod A will not slide into connecting rod B due to excess glob of metal on inside of rod B. Removal of excess material was difficult but I was able to eventually connect these parts. Axel (4) will not fit into the 2 fixed plates (3's) unless paint is removed from each end of the Axel and the inside of the fixed plate holes. Irritating, but fixable. First wheel went on fine, but second wheel plus the two washers did not allow enough room to insert the cotter pin. I had the shave down the edge of one of the washers which was a pain, and introduce a slight bend to the cotter pin using a hammer. It finally fit but does not turn freely like the other wheel. The trailer release assembly on connecting rod B seems very cheap and did not initially engage, but I was finally able to get it to lock and am hopeful it won't fail. Connecting rod B was dented and bent in shipping, but I won't hold that against Vevor and am hopeful I will be able to find a customer service number and they will send a replacement part. It was very frustrating to build with the 3 big quality/tolerance issues above. But once built it seems like a pretty nice product.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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George Atwell George Atwell
Mr
340 kg 0,42 m³ Acero
Parts missing unable to get missing parts without taking the product apart repacking and returning for new product. Found items to substitute for missing items on my own. Offered a discount for my inconvenience. Have not received the credit after two weeks.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kevin Eichorn Kevin Eichorn
Not your dads sturdy yard cart.
340 kg 0,42 m³ Acero
This shouldn’t be labeled heavy duty. It’s not really good for 4 wheelers, and does ok behind a lawnmower. It tips very easily. And filling the cart with dirt would be a complete overload.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Alan Alan
Mr
This has been a great little ATV trailer for the few months that I've had it. I've moved a few cored of firewood with no major issues. It was easy to assume, has held up the the abuse I've put it through in the forest hauling firewood and still works as required. My only complaint is how the removal sides are attached. There is nothing actually attaching the sides to the trailer. Only quick pins holding the sides to each other. Pretty much constantly when I was running the trailer empty the sides would either vibrate out or the quick pins would get caught on branches and get lost it was a constant fight to keep the sides in place. Because I don't plan to use the trailer with the sides attached I ended up drilling extra holes to bolt the sides to the main body of the trailer. I would recommend changing the location of the current quick pins or adding extra pins for future models. If it wasn't for this one complaint I think this trailer would be 5 stars. Even with this issue it is amazing value for the product. Would definitely buy another one.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Giuseppe Giuseppe
Buona qualità
Carrello arrivato nei tempi. Qualità generale buona e ottimo rapporto con il prezzo. Peccato che sia arrivato con scrostature importanti della vernice in varie parti, probabilmente imputabili alla spedizione e/o all’imballaggio. Comunque utilizzabile; fa il suo lavoro.
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Respuesta de Servicio al Cliente: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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