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VEVOR Remolque volcador ATV de acero resistente, capacidad de carga de 1500 libras, 15 pies cúbicos, remolque detrás del carro volquete, remolque de jardín, con lados extraíbles y 2 neumáticos, para c

Reseñas de clientes para VEVOR Remolque volcador ATV de acero resistente, capacidad de carga de 1500 libras, 15 pies cúbicos, remolque detrás del carro volquete, remolque de jardín, con lados extraíbles y 2 neumáticos, para c

680 kg​ 0,42 m³ Acero

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TPed TPed
Disappointed
680 kg​ 0,42 m³ Acero
Don’t waste your money on this trailer. It sits too low (tires are too small and thus too close to the ground) so it is not really a dump trailer. Build is fine and only took 20 minutes to assemble but doesn’t function as a dump trailer as advertised.
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Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution. https://www.vevor.com/pages/contact-us
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Chai Chai
Owner
340 kg 0,42 m³ Acero
Its a nice trailer, sturdy but it could not go reverse. The purpose of the purchase is to be able to go forward and reserve effortlessly but that was not the case. I don't find it very useful at all due to the lack of reversal function.
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Respuesta de Servicio al Cliente: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Frank C. Frank C.
User
340 kg 0,42 m³ Acero
A little smaller than I was expecting. Solid. Lots of nuts and bolts. The latch to dump it should have designed a little better. Also, the bolts in the box itself should be flush. I will hit them with my shovel. That is going to suck.I received a wrong piece for a corner section. Now for customer service and speaking of suck.... ZERO stars. Because of the wrong piece, I had to notify customer service. After almost five weeks and speaking with four different reps, I never received the part. I did get a partial refund. I drilled the hole and fixed it myself.
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Respuesta de Servicio al Cliente: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
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Rhonda Basner Rhonda Basner
STEEL DUMP TRAILER
340 kg 0,42 m³ Acero
Could use beefier tires. Hitch bent when jack knifed. Adequate trailer. Expected it to be stronger.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Walter Woehrle Walter Woehrle
Rust
Rust on all corners after 1 Week already
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John John
L
680 kg​ 0,42 m³ Acero
We never received our trailer. Was told it was lost in transit between Vevor and Fedex. Probably will not order from Vevor anymore. Takes too long to receive merchandise after ordering.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Eric Smith Eric Smith
Mr.
680 kg​ 0,42 m³ Acero
The trailer shipped is significantly smaller than the size implied in the ad. As such, it's utterly unusable. I've been attempting to return it for a refund but Vevor's customer service is so poor- I'm still stuck with it. Vevor's website won't even accept a stand photo from my photo library.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Customer service horrible Customer service horrible
Do NOT BUY
680 kg​ 0,42 m³ Acero
I bought on sale and they said it got lost in transit. Will not send me a new one for same price. What scam. BIG SCAM !!!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Doug Doug
Mr
680 kg​ 0,42 m³ Acero
Total junk. None of the holes lined up and hardware was missing. I asked for a return label and had to bicker with them to finally get a refund. I ended up taking the trailer to the metal recycling place. Don't bother with this tjing
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Mark Mark
Stay away from Vevor
680 kg​ 0,42 m³ Acero
This company doesn’t support their own warranties!! Buy from someone reputable! Bought a pump that only lasted 6 months.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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