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VEVOR Remolque volcador ATV de acero resistente, capacidad de carga de 1500 libras, 15 pies cúbicos, remolque detrás del carro volquete, remolque de jardín, con lados extraíbles y 2 neumáticos, para c

Reseñas de clientes para VEVOR Remolque volcador ATV de acero resistente, capacidad de carga de 1500 libras, 15 pies cúbicos, remolque detrás del carro volquete, remolque de jardín, con lados extraíbles y 2 neumáticos, para c

680 kg​ 0,42 m³ Acero

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Richard Girard Richard Girard
Trailleur
Les grandes ne fit pas ce qui est affiché je l’ai envoyé à Bécon mais ils m’ont toujours pas répondu
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Respuesta de Servicio al Cliente: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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ghost ghost
did not see
680 kg​ 0,42 m³ Acero
I never got it ? you can't deliver WY do you list it!.??????????????????????????????????????????????????????????????????????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!GHOST IT.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
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JP JP
This cart was never delivered
680 kg​ 0,42 m³ Acero
This cart was never delivered. Company worked with me and did refund my money. But when I reorder this cart, the price had gone up.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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William Rodger William Rodger
Missing Part 1 screw and 1 Nut
680 kg​ 0,42 m³ Acero
It is ridiculous that when a part is missing from the box you need to send photos and labels of the box and go through a bunch of garbage to get a replacement bolt and nut to finish building the cart/trailer. Absolutely ridiculous- plus 15 days to send it to me once approved. Well now I am going to return the whole trailer and I won’t be buying from VEVOR again. Waste of my time
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Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
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Sandi Singer Sandi Singer
Go elsewhere
680 kg​ 0,42 m³ Acero
Probably would have loved it if I had ever gotten it. Shipper states they never received or delivered the product but Vevor customer service said it was delivered. After 3 weeks of waiting, they told me all they could do was refund my money. So much for the reliable part of their tag line.
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Respuesta de Servicio al Cliente: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
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Rick Rick
Utility trailer - rust
340 kg 0,42 m³ Acero
Utility trailer - rust  1 Utility trailer - rust  1
Bought this about 2-3 months ago, paint is flaking off and rust is forming. I now need to sand off paint and rust and paint .
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Obel Boza Obel Boza
Arrived broken
Please do yourself a favor and don't waste your money on the trailer. It arrived defective I had to drill a hole in order for the safety pin to go through. After a couple of uses, the wheel pin came off as well as an oring. I contacted support, but got nowhere. DON'T SPEND A PENNY ON THIS TRAILER!!!!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Eddie Eddie
Overpriced given the poor quality
The orange bars are extremely flimsy and fall out of place, along with everything in the trailer above the black metal mesh, when you hit a small bump or even change speeds. I was surprised that there was not a way to latch the orange bars more securely into the trailer, but they are extremely loose and fall out of place very easily. Also, the latch to tilt the trailer up and down is extremely sensitive and weakly designed. Again, if you hit a small bump or go up an incline it will easily engage, title the trailer back, and drop most of what you were carrying. It is a frustrating trailer to use and it is better to spend a little more to get something better designed and made. It is however very easy to assemble and a good size, however frustrating to use given the above issues.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dick Dick
dhr
340 kg 0,42 m³ Acero
Over de VEVOR kiepwagen ben ik zeer ontevreden. Bij het monteren bleek er in een zijkant een deuk te zitten, waardoor de bodemplaat niet goed aansluit. Op de achterplaat waar de naam VEVOR staat is rechtsonder het haakse gedeelte krom waardoor de bout niet kan worden vastgezet. Tevens kan de haakse hoek bovenop niet worden vast gezet. Kortom ik kan de kiepwagen niet in elkaar zetten en gebruiken. Al weken ben ik bezig met VEVOR om tot een oplossing te komen; maandag 3 mei jl. weer een reactie gegeven met foto's maar tot op heden niets vernomen. VEVOR heeft veel artikelen die ik kan gebruiken, maar ik durf daar niets meer te kopen.
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Respuesta de Servicio al Cliente: We hebben uw ticket ontvangen en zijn met u in contact gebleven over dit probleem. We vragen u momenteel om gedetailleerde informatie via e-mail om het op te lossen en wachten op uw reactie. Wees gerust, we blijven contact met u houden totdat het probleem volledig is opgelost. Houd uw ticketreacties en e-mailmeldingen in de gaten.
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Mike Igo Mike Igo
Mr.
Horrible company. First shipment had a bent part, tried to just get the part replaced. Had it almost completely assembled, part so bent I couldn’t make it fit. Had to disassemble and repackage the whole thing, and drop the 110 pound box at FedEx. Painful process and horrible communication. Impossible to speak with anyone. Finally get a replacement cart delivered, same thing. Damaged, bent part, impossible to assemble it’s so bent. Now I have to go through another week long process to return this one. Horrible.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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